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AV LOPEZ PORTILLO 70 QUINTANA ROO , 77524, Cancún, Benito Juárez, Mexico

Review Score

Based on 663 reviews

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7.7

Cleanliness

9.4

74 reviews

Pool

9.4

36 reviews

Service

7.3

148 reviews

Location

7.0

115 reviews

Comfort

5.8

75 reviews

Room

5.5

151 reviews

Wellness Area

5.2

15 reviews

Breakfast

3.3

74 reviews

Food

2.4

30 reviews

WiFi

1.8

48 reviews

100% Verified Real Reviews

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9.4

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool.

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9.4

"Great pool"

Good pool, acceptably clean.

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7.3

"Fantastic service"

Great, friendly housekeeping. Service is acceptably professional, but some complaints about reception staff.

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7.0

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Good shopping and sightseeing. City centre is hard to reach.

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5.8

"Comfortable"

Room size and comfort are OK, but beds are great. A/C is fine, but rooms are a little noisy.

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5.5

"Room is all right"

Clean, somewhat outdated rooms, and great beds. Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem. Standard air conditioning.

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5.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.3

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.4

"Food could be better"

Food could be better. Bad side dishes.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Clean"

Clean hotel facilities.

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7.3

"Fantastic service"

Friendly service.

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6.9

"Location is ok"

Location is ok.

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5.4

"Room is all right"

Rooms are alright, but bathrooms are not great.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Clean"

Clean.

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9.2

"Great pool"

Great pool.

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7.6

"Fantastic service"

Friendly service.

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7.3

"Great location"

Great location.

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5.2

"Room is all right"

Room is all right.

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5.1

"Comfortable"

Comfortable.

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7.3

"Fantastic service"

Fantastic service.

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6.9

"Location is ok"

Location is ok.

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5.5

"Room is all right"

Room is all right.

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