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Jl. Bunga Mawar, Baloi Kusuma, 29432, BATAM, Indonesia

Review Score

Based on 3393 reviews

heart

7.8

Bar and Beverages

10.0

5 reviews

Location

9.6

866 reviews

Comfort

7.5

832 reviews

Service

7.3

895 reviews

Vibe

5.2

182 reviews

Room

5.1

1432 reviews

Breakfast

4.6

435 reviews

Cleanliness

3.8

536 reviews

WiFi

3.5

69 reviews

Amenities

2.8

274 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.6

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is a hassle.

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7.5

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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7.3

"Fantastic service"

Friendly service, but poorly rated management. Service is relatively professional, but reception and housekeeping are not great. Great hotel security. Room service could have been improved. Great concierge service. Recreation staff could be nicer.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive. Hotel could be more stylish. Good choice for a city trip. Good for traveling with friends.

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5.1

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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4.6

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Good outdoor sports facilities. Smoking area is not nice. Architecture not so nice. Good meeting & event facilities.

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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7.5

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Subpar beds and ineffective A/C.

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7.3

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Room service could have been improved. Great hotel security.

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5.1

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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4.7

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.5

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.3

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Decent beds, but poor A/C.

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7.4

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Poorly maintained and cleaned rooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location near lots of shopping.

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7.9

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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7.5

"Fantastic service"

Friendly service.

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5.7

"Room is all right"

Big, decent rooms. Poor beds and room cleanliness.

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5.3

"Food is all right"

Food is all right.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.5

"Great location"

Great location near lots of shopping.

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7.7

"Best value for money"

Best value for money.

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7.7

"Rather comfortable"

Large, comfortable rooms.

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7.5

"Fantastic service"

Fantastic service.

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5.6

"Room is all right"

Big, decent rooms.

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2.9

"Amenities are not the best"

Amenities are not the best.

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