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Jl. Bunga Mawar, Baloi Kusuma, 29432, BATAM, Indonesia

Review Score

Based on 2650 reviews

heart

7.8

Location

9.3

609 reviews

Service

7.3

616 reviews

Comfort

7.0

584 reviews

Room

5.5

1103 reviews

Pool

5.2

49 reviews

Food

5.1

223 reviews

WiFi

5.0

39 reviews

Vibe

4.7

146 reviews

Breakfast

3.8

307 reviews

Cleanliness

3.5

399 reviews

Amenities

3.1

220 reviews

100% Verified Real Reviews

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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7.3

"Fantastic service"

Friendly service, but poor management and reception. Poor restaurant service and housekeeping, but professional enough service overall. Great hotel security. Shuttle service is ok. Room service could have been improved. Great concierge service.

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7.0

"Rather comfortable"

Large, comfortable rooms. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.5

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.2

"Ordinary pool"

Moderately clean pool area.

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5.1

"Food is all right"

Complaints about dining experience with subpar desserts & fruits. Restaurant is well-priced with a great menu. No good fish & seafood.

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5.0

"Regular internet service"

Wifi quality could be improved.

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4.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Nice hostel. Awesome for families. Great for a wellness holiday.

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3.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.5

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Moderately clean hotel facilities.

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3.1

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Smoking area is not nice. Good outdoor sports facilities. Good meeting & event facilities.

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9.3

"Great location"

Great location near lots of shopping.

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7.4

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.2

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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4.9

"Food could be better"

Food could be better.

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4.8

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Spacious rooms. Shower can be a problem.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Great location near lots of shopping.

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7.6

"Fantastic service"

Friendly service.

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7.3

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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5.3

"Room is all right"

Big, decent rooms. Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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7.3

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Room needs to be improved.

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