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Jl. Bunga Mawar, Baloi Kusuma, 29432, BATAM, Indonesia

Review Score

Based on 3687 reviews

heart

7.7

Location

9.6

977 reviews

Comfort

7.7

946 reviews

Service

7.6

984 reviews

Room

5.6

1593 reviews

Vibe

5.1

204 reviews

WiFi

4.7

83 reviews

Breakfast

4.5

477 reviews

Cleanliness

3.9

615 reviews

Amenities

3.3

312 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping.

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7.7

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Noise levels are OK, but beds and A/C are poor.

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7.6

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Service efficiency and reception are OK, but management are lacking. Great hotel security. Room service could have been improved. Great concierge service.

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5.6

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip. Good for traveling with friends.

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4.7

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities. Clean wellness & sports facilities.

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3.3

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Good outdoor sports facilities. Smoking area is ok. Architecture not so nice. Good meeting & event facilities.

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9.3

"Great location"

Great location somewhat accessible by car. Shopping, restaurants and bars in the area are great.

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7.6

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Noise levels are OK, but beds and A/C are poor.

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7.4

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved. Good shuttle service. Great hotel security.

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5.6

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.1

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Mediocre but affordable menu.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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2.9

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

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9.6

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.3

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Decent beds, but poor A/C.

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7.6

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.3

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Guests complain about cleanliness, maintenance, and furnishing. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.6

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.6

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating.

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9.7

"Great location"

Great location near lots of shopping.

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8.1

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.5

"Room is all right"

Big, decent rooms. Poor beds and room cleanliness. Minibar can be a problem.

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5.4

"Food is all right"

Poor menus and okay food.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Amenities are not the best"

Amenities are not the best.

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9.6

"Great location"

Great location near lots of shopping.

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7.9

"Rather comfortable"

Large, comfortable rooms.

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7.9

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Fantastic service.

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6.2

"Room is all right"

Rooms spacious but untidy.

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5.4

"Food is all right"

Food is all right.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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