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475 Charlton Esplanade (Cnr Ann Street) , 4655, Torquay, Australia

Review Score

Based on 1614 reviews

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8.3

Beach

9.8

190 reviews

Pool

9.2

112 reviews

Location

9.2

453 reviews

Service

8.9

362 reviews

Room

5.8

563 reviews

Breakfast

5.0

17 reviews

WiFi

2.7

66 reviews

100% Verified Real Reviews

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9.8

"Beautiful beach"

Beautiful beach.

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9.2

"Great pool"

Clean pool area.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service could have been improved.

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5.8

"Room is all right"

Rooms and balconies are ok but need maintenance. Rooms are large and clean with great beds and reasonable views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Older rooms with subpar minibars. Shower can be a problem.

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5.0

"Breakfast is average"

Breakfast is average.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.3

"Great pool"

Great pool.

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9.3

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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9.1

"Fantastic service"

Friendly service and great reception.

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8.5

"Best value for money"

Best value for money.

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6.1

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms are older, with low rated A/C, TV's and kitchenettes. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

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5.1

"Breakfast is average"

Breakfast is average.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Beautiful beach"

Beautiful beach.

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9.4

"Great location"

Great location with good parking availability. Great shopping and the beach nearby.

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9.1

"Great pool"

Great pool.

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8.8

"Fantastic service"

Friendly service and great reception.

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5.2

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Outdated rooms with deficient A/C, furniture, and kitchenettes. Shower can be a problem.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.9

"Beautiful beach"

Beautiful beach.

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9.1

"Great location"

Excellent location close to the beach.

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9.0

"Fantastic service"

Friendly service.

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8.7

"Best value for money"

Best value for money.

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5.8

"Room is all right"

Acceptable rooms; big, clean, and with great beds.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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