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Jermyn Street 81, SW1Y 6JF, London, United Kingdom

Review Score

Based on 1804 reviews

heart

8.7

Location

9.8

589 reviews

WiFi

9.6

24 reviews

Service

9.0

550 reviews

Cleanliness

8.8

126 reviews

Food

8.5

100 reviews

Room

7.0

639 reviews

Breakfast

5.6

142 reviews

Value for money

5.4

145 reviews

Bar and Beverages

5.4

24 reviews

Wellness Area

3.2

10 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking.

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9.6

"Good internet service"

Good wifi quality. Free internet.

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9.0

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Great concierge service. Room service is perfect.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.5

"Delicious food"

Food is great, especially the desserts.

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7.0

"Great room"

Picturesque views, cozy beds and standard TV's in clean rooms. Rooms could be larger. Untidy bathrooms and bad A/C, minibar and furniture. Shower was ok.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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5.4

"Standard bar"

Standard bar.

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3.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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9.3

"Good internet service"

Good internet service.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Clean"

Clean rooms.

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8.6

"Delicious food"

Delicious food.

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7.3

"Great room"

Clean rooms with wonderful beds and stunning views. Small rooms and bathrooms, with poor quality minibars.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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9.6

"Great location"

Great location near lots of shopping.

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9.2

"Fantastic service"

Friendly service.

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8.7

"Clean"

Clean rooms.

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6.6

"Room is all right"

Rooms and bathrooms are alright. Cramped but clean rooms with cozy beds.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Comfortable"

Beds are good but rooms are small, noisy, with complaints about comfort.

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5.0

"Fairly good value for money"

Value for money could be better. High priced breakfast.

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9.9

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Friendly service.

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6.2

"Room is all right"

Rooms are fine; small but very peaceful.

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5.9

"Breakfast is average"

Breakfast is average.

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5.0

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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9.8

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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6.3

"Room is all right"

Room is all right.

Photos from travellers