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Jermyn Street 81, SW1Y 6JF, London, United Kingdom

Review Score

Based on 1795 reviews

heart

8.7

Location

9.8

604 reviews

Service

9.1

569 reviews

Cleanliness

8.8

113 reviews

Food

8.7

99 reviews

WiFi

7.5

28 reviews

Breakfast

6.4

185 reviews

Room

6.1

646 reviews

Bar and Beverages

4.8

22 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

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9.1

"Fantastic service"

Restaurant service is friendly and professional. Great concierge service. Room service is average.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts.

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7.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Small and poorly maintained rooms. Clean rooms with wonderful beds and stunning views. Bathrooms are not great, but moderately clean. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.8

"Bar could improve"

Bar could improve.

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9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

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9.3

"Fantastic service"

Restaurant service is friendly and professional. Great concierge service.

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8.7

"Delicious food"

Menu is excellent with tasty food.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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6.6

"Room is all right"

Guests complained about the bathrooms and room sizes. Clean rooms with wonderful beds and stunning views. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.8

"Bar could improve"

Bar could improve.

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9.7

"Great location"

Great location near shopping and public transport.

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9.1

"Fantastic service"

Service is professional and friendly.

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8.8

"Clean"

Clean rooms.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Rooms and bathrooms are alright. Cramped but clean rooms with cozy beds.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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9.9

"Great location"

Great location near lots of shopping.

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8.9

"Delicious food"

Delicious food.

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8.9

"Clean"

Clean.

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8.9

"Fantastic service"

Friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Great beds in okay rooms. Small and poorly maintained rooms. Bathrooms are moderately-sized, but substandard.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.3

"Comfortable"

Small, decently comfortable rooms with excellent beds. Average noise level with mediocre sized bathrooms.

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9.8

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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5.8

"Room is all right"

Room is all right.

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4.6

"More comfort would be nice"

More comfort would be nice.

Photos from travellers