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Jermyn Street 81, SW1Y 6JF, London, United Kingdom

Review Score

Based on 2019 reviews

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8.7

Location

9.8

668 reviews

Service

9.2

621 reviews

Cleanliness

8.8

134 reviews

Food

8.2

111 reviews

WiFi

7.9

30 reviews

Breakfast

6.4

193 reviews

Room

6.2

716 reviews

Bar and Beverages

4.6

29 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Great concierge service. Room service is perfect.

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8.8

"Clean"

Rooms are clean, but bathrooms are not.

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8.2

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts. Dining experience could be nicer.

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7.9

"Good internet service"

Good wifi quality. Free internet.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Room is all right. Tidy, modern rooms with great beds and excellent views. Poor room size, bathroom cleanliness, A/C, and furnishings. TV's and minibars are poor. Shower was ok.

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4.6

"Bar could improve"

Bar could improve.

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9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

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9.2

"Fantastic service"

Professional and friendly service and restaurant service. Room service is perfect. Great concierge service.

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7.7

"Good internet service"

Good wifi quality.

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6.8

"Room is all right"

Room was modern, with excellent beds and views. Small, neglected rooms, un-stocked minibars and poor furniture. Clean rooms. Shower was ok. Standard TV.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.7

"Bar could improve"

Bar could improve.

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9.7

"Great location"

Great location near shopping and public transport.

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9.3

"Fantastic service"

Service is professional and friendly.

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8.9

"Clean"

Clean rooms.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Small, clean, adequate rooms with great beds.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.2

"Comfortable"

Small rooms with great beds and good noise levels.

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9.9

"Great location"

Great location near lots of shopping.

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9.0

"Clean"

Clean.

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8.9

"Fantastic service"

Friendly service.

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8.5

"Delicious food"

Delicious food.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.1

"Room is all right"

Small and poorly maintained rooms. Wonderful beds, though bathrooms are only average size.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.2

"Comfortable"

Small, decently comfortable rooms with excellent beds. Average noise level with mediocre sized bathrooms.

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9.8

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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5.9

"Room is all right"

Room is all right.

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4.5

"More comfort would be nice"

More comfort would be nice.

Photos from travellers