cancel
register

The Diplomat Inn

  • hotel stars
map marker

Stanley Ave 5983, L2G 3Y2, Niagara Falls, Canada

Review score

Based on 1249 hotel review

heart

6.6

Location

9.3

254 reviews

Service

7.6

231 reviews

Cleanliness

4.2

201 reviews

Room

4.0

454 reviews

Food

3.6

7 reviews

Breakfast

3.0

24 reviews

Vibe

1.9

138 reviews

WiFi

1.6

104 reviews

100% Verified Real Reviews

grey circle

9.3

"Great location"

Good location, close to public transport. Parking is good and affordable. Near city centre with great sightseeing and nearby restaurants.

grey circle

7.6

"Fantastic service"

Service is professional and friendly. Average management, reception and housekeeping.

grey circle

4.2

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

grey circle

4.0

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Rooms are spacious with standard beds. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Poor views, furniture, and TV's. Shower was ok.

grey circle

3.6

"Food could be better"

Food could be better.

grey circle

3.0

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

grey circle

1.6

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

grey circle

9.2

"Great location"

Great location. Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby.

grey circle

8.0

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

grey circle

4.4

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

grey circle

4.0

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. The rooms need maintenance with poor A/C, furniture, and bathrooms. Rooms are spacious with standard beds. Small rooms and poorly cleaned bathrooms. Shower was ok.

grey circle

3.0

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

1.4

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

9.1

"Great location"

Great location. Parking is good and affordable.

grey circle

7.2

"Fantastic service"

Welcoming service and reception and housekeeping are alright.

grey circle

3.6

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

grey circle

3.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are run down with bad furniture and TVs and filthy bathrooms. Rooms are spacious with standard beds.

grey circle

3.0

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

1.6

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

9.4

"Great location"

Great location.

grey circle

8.1

"Best value for money"

Best value for money.

grey circle

7.9

"Fantastic service"

Fantastic service.

grey circle

4.8

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

4.4

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms.

grey circle

3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

1.4

"WiFi system needs upgrading"

Wifi quality could be improved.

upload your photos

Browse The Diplomat Inn traveller photo gallery

Photos from travellers