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No.120, ShuGuang Road, 310007, Hangzhou, China

Review Score

Based on 3828 reviews

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9.6

Wellness Area

9.6

23 reviews

Location

9.6

755 reviews

Service

9.1

1559 reviews

Cleanliness

8.9

194 reviews

Vibe

8.8

706 reviews

Amenities

8.2

393 reviews

Pool

8.0

32 reviews

Breakfast

7.8

235 reviews

WiFi

7.0

10 reviews

Room

6.9

818 reviews

Value for money

5.7

203 reviews

Comfort

5.5

351 reviews

100% Verified Real Reviews

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9.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.6

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Near downtown with great sightseeing and shopping.

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9.1

"Fantastic service"

Friendly service staff, good service at the pool and beach and efficient management. Great, professional service from reception and housekeeping. Great concierge service. Restaurant could offer better service.

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8.9

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Good for business people. Good for traveling with friends.

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8.2

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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8.0

"Great pool"

Clean pool area.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Room is all right"

Acceptable, but old rooms, and reasonably clean bathrooms. Clean rooms with wonderful beds and stunning views. Small, poorly-maintained rooms with subpar furniture. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast.

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5.5

"Comfortable"

Comfortable enough with an average noise level. Lovely beds, but substandard room maintenance with poor A/C.

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9.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.7

"Great location"

Great location near lots of shopping. Excellent parking and car access.

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9.4

"Clean"

Clean hotel facilities. Clean rooms.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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9.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.5

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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8.3

"Great room"

Cramped but clean rooms with cozy beds. Acceptable rooms and bathrooms.

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8.1

"Great pool"

Great pool.

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7.9

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great location"

Great location with good access by car.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.6

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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8.1

"Great pool"

Great pool.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Room is all right"

Rooms and bathrooms are alright. Cramped but clean rooms with cozy beds.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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9.6

"Great location"

Great location with good access by car.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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8.5

"Great amenities"

Nice building.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Rooms are small, but clean and generally acceptable.

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9.6

"Great location"

Great location with good access by car.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Clean"

Clean rooms.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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8.3

"Great amenities"

Nice building.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great room"

Rooms are spotless with comfy beds.

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