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Saint James Ave 138, 02116, Boston, United States of America

Review Score

Based on 6241 reviews

heart

8.9

Location

9.5

668 reviews

Bar and Beverages

8.8

186 reviews

Service

8.8

1834 reviews

Vibe

8.7

636 reviews

Amenities

7.9

578 reviews

Breakfast

7.6

153 reviews

Room

7.0

1537 reviews

Comfort

5.8

560 reviews

WiFi

5.5

76 reviews

Value for money

4.8

226 reviews

Pool

1.1

14 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking should be cheaper. Reasonably accessible by car.

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.8

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Great concierge service. Room service is average. Booking process should be better organized. Recreation staff is nice. Hotel security is ok.

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8.7

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Nice hostel. Luxury hotel. Nice for romantic trips.

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7.9

"Great amenities"

Great buildings with nice entrance area and conference rooms. Beautiful architecture. Hotel grounds are pleasant, but facilities are outdated. Handicap accessible facilities are all right.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.0

"Great room"

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Old rooms with poor TV's and furniture but OK kitchenettes. Shower can be a problem.

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5.8

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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5.5

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food and beverages are pricey. Acceptable breakfast prices.

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1.1

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.9

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Booking process should be better organized.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.3

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Room size is alright; bathrooms are small, and rooms poorly-maintained. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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4.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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4.4

"Value for money could be better"

Value for money could be better.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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9.0

"Great location"

Great location. Good shopping and sightseeing.

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.7

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel.

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8.7

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great, professional service from reception and housekeeping. Great concierge service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Outdated rooms with poor furniture and small bathrooms. Poorly-maintained rooms with subpar TVs. Shower can be a problem.

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5.7

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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9.0

"Bar is awesome"

Bar is awesome. Good bar service.

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8.3

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Great concierge service. Room service is average.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Poorly-maintained, old rooms, poor furniture, and small bathrooms.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.9

"Room is all right"

Great beds in clean and decently sized rooms. Poor maintenance in rooms and bathrooms.

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5.2

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.6

"Value for money could be better"

Value for money could be better.

Photos from travellers