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Saint James Ave 138, 02116, Boston, United States of America

Review Score

Based on 7314 reviews

heart

8.8

Location

9.6

768 reviews

Service

8.8

2160 reviews

Vibe

8.5

726 reviews

Bar and Beverages

8.4

200 reviews

Food

8.0

530 reviews

Breakfast

7.7

186 reviews

Amenities

7.7

647 reviews

Room

6.9

1806 reviews

WiFi

5.7

82 reviews

Comfort

5.6

650 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Parking should be cheaper. Reasonably accessible by car.

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8.8

"Fantastic service"

Reception and housekeeping are friendly. Reception, bar and restaurant service very professional. Great concierge service. Room service is average. Valet service is ok. Booking process is sufficient. Hotel security can be an issue. Recreation staff is nice.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good for business people.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.0

"Delicious food"

Good dining experience, with a clean dining area and good side dishes. Great menu with excellent desserts, fruits, and snacks. Food is a bit overpriced. Beef dishes & steaks are all right.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Great amenities"

Facilities are old, but the terrace is lovely. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating. Handicap accessible facilities are all right.

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6.9

"Room is all right"

Tidy rooms with pretty good views and relatively spacious. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with subpar TV's. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Acceptable minibar.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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8.7

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Valet service is ok. Booking process is sufficient.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

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4.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.5

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great, professional service from reception and housekeeping. Great concierge service.

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8.2

"Awesome vibe"

Awesome vibe. Stylish hotel. Pleasant entrance area. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Shower can be a problem.

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5.4

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location.

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8.7

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Great concierge service. Room service is average.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Shower can be a problem.

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5.7

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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9.5

"Great location"

Great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Clean"

Relatively clean rooms.

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6.5

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

Photos from travellers