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Saint James Ave 138, 02116, Boston, United States of America

Review Score

Based on 5025 reviews

heart

8.8

Location

9.5

535 reviews

Service

8.6

1464 reviews

Bar and Beverages

8.3

146 reviews

Amenities

7.9

483 reviews

Vibe

7.7

534 reviews

Breakfast

7.2

136 reviews

Room

6.2

1225 reviews

Comfort

5.7

454 reviews

WiFi

3.2

60 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.6

"Fantastic service"

Professional and friendly service and restaurant service. Great service at reception, bar, and housekeeping. Great concierge service. Room service is average. Great valet service. Booking process should be better organized. Recreation staff is nice. Hotel security is ok.

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8.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

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7.9

"Great amenities"

Good handicap accessible facilities. Great buildings with nice entrance area and conference rooms. Beautiful architecture. Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

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7.7

"Awesome vibe"

Awesome vibe. Stylish hotel. Pleasant entrance area. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Nice for romantic trips.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Small but relatively clean bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.7

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Great location. Good shopping and sightseeing.

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8.3

"Bar is awesome"

Bar is awesome.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.9

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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7.8

"Awesome vibe"

Awesome vibe. Stylish hotel. Pleasant entrance area. Friendly atmosphere. Hotel could use some updating.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Room is all right"

Tidy rooms with pretty good views and relatively spacious. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Shower can be a problem.

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5.7

"Comfortable"

Somewhat comfortable and acceptably sized rooms. A bit too noisy and some complaints about the size of the bathrooms.

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3.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.4

"Great location"

Great location with excellent sightseeing.

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8.3

"Bar is awesome"

Bar is awesome.

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8.2

"Fantastic service"

Friendly and professional housekeepers. Service at reception and in restaurant are okay.

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7.5

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Hotel could use some updating. Stylish hotel. Friendly atmosphere.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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5.0

"Room is all right"

Beds are average but bathrooms could use better maintenance. Rooms are clean, although small and old with poor air conditioning. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better.

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4.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.5

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Great concierge service.

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7.5

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Hotel could use some updating. Friendly atmosphere. Luxurious Hotel.

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6.9

"Breakfast is average"

Breakfast is average.

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5.7

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Poorly-maintained, old rooms, poor furniture, and small bathrooms.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Bar is awesome"

Bar is awesome.

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7.7

"Great amenities"

Great hotel buildings and entrance area.

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5.7

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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5.5

"Room is all right"

Guests complained about the bathrooms and room sizes. Rooms are spotless with comfy beds.

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3.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

Photos from travellers