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Saint James Ave 138, 02116, Boston, United States of America

Review Score

Based on 6870 reviews

heart

8.8

Location

9.6

727 reviews

Service

8.8

2017 reviews

Bar and Beverages

8.6

194 reviews

Vibe

8.5

684 reviews

Food

8.1

488 reviews

Amenities

7.7

622 reviews

Breakfast

7.2

174 reviews

Room

7.0

1700 reviews

WiFi

6.2

84 reviews

Value for money

4.9

258 reviews

Pool

1.1

14 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.8

"Fantastic service"

Friendly service with great management and waitstaff. Great service at reception, bar, and housekeeping. Great concierge service. Room service is average. Booking process should be better organized. Valet service is ok.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good for business people.

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8.1

"Delicious food"

Great dining experience, with good snacks, desserts, and fruits. Menu is okay and dining room is clean enough. Food is somewhat pricey, but side dishes are good. Delicious beef dishes & steak.

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7.7

"Great amenities"

Good handicap accessible facilities. Great buildings with nice entrance area and conference rooms. Elevator in need of updating. Hotel grounds are pleasant, but facilities are outdated.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.0

"Great room"

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

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6.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Food and beverages are pricey. Acceptable breakfast prices.

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1.1

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Good shopping and sightseeing.

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8.7

"Fantastic service"

Professional and friendly service and restaurant service. Great service at reception, bar, and housekeeping. Great concierge service.

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8.6

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Tidy rooms with pretty good views and relatively spacious. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Shower can be a problem.

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4.7

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.8

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Booking process should be better organized.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.0

"Clean"

Moderately clean hotel facilities. Clean rooms.

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6.6

"Room is all right"

Great beds in adequately sized, clean rooms with okay views. Older rooms with small bathrooms, poor furniture and A/C problems. Poorly-maintained rooms with bad TV's and kitchenettes. Shower can be a problem.

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4.8

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.5

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great, professional service from reception and housekeeping. Great concierge service.

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6.9

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Average sized rooms.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Delicious food"

Delicious food.

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6.4

"Room is all right"

Mediocre rooms with subpar bathrooms, clean but poorly maintained.

Photos from travellers