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Government St 721, V8W 1W5, Victoria, Canada

Review Score

Based on 1920 reviews

heart

8.6

Location

9.3

367 reviews

Service

8.6

523 reviews

Amenities

7.2

243 reviews

Vibe

7.0

278 reviews

Breakfast

6.8

41 reviews

Room

5.9

524 reviews

Cleanliness

5.8

77 reviews

Wellness Area

5.0

21 reviews

Value for money

4.3

169 reviews

Comfort

4.2

236 reviews

WiFi

4.0

47 reviews

Pool

2.1

22 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Friendly and professional housekeepers. Average reception and restaurant service, but management is not great. Concierge service is average. Room service is average. Booking process should be better organized.

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7.2

"Great amenities"

Buildings are mediocre, but the terraces are fantastic. Hotel grounds and lobby are nice, but facilities are outdated. Beautiful architecture. Good meeting & event facilities.

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7.0

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Friendly atmosphere. Stylish hotel. Entrance area is ok. Luxurious Hotel. Luxury hotel. Good for business people.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Small rooms and bathrooms, with poor quality minibars. Average rooms with okay maintenance. Shower was ok.

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5.8

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.0

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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4.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Normally priced food.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.1

"Pool should be renewed"

Pool should be renewed.

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9.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Room needs to be improved"

Rooms are decently-maintained, but small with cramped bathrooms. Poorly rated A/C, minibars, and furniture. Fairly clean, decent rooms.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food is a bit overpriced.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.1

"Pool should be renewed"

Pool should be renewed.

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9.4

"Great location"

Great location.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Room is all right"

Relatively clean and well-maintained rooms. Smaller, old rooms and bathrooms, and inadequate A/C.

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4.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.3

"Complaints about WiFi"

Poor, over-priced WiFi.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.2

"Great location"

Great location.

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8.4

"Fantastic service"

Fantastic service.

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6.7

"Decent vibe"

Decent vibe.

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5.6

"Room is all right"

Room is all right.

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5.3

"Quite clean"

Quite clean.

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4.5

"Value for money could be better"

Value for money could be better.

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4.1

"More comfort would be nice"

More comfort would be nice.

Photos from travellers