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Government St 721, V8W 1W5, Victoria, Canada

Review Score

Based on 7697 reviews

heart

8.8

Location

9.3

821 reviews

Service

8.7

2253 reviews

Breakfast

8.3

144 reviews

Vibe

8.3

876 reviews

Room

6.8

2049 reviews

WiFi

5.2

104 reviews

Value for money

4.7

449 reviews

Comfort

4.4

712 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

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8.7

"Fantastic service"

Great, friendly housekeeping. Reception and management are fine. Great, professional waitstaff and bartenders. Great concierge service. Room service is perfect. Booking process is sufficient. Recreation staff is nice. Great hotel security.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Luxurious Hotel. Nice hostel. Luxury hotel. Nice for romantic trips.

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6.8

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small. Small rooms and poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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5.2

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food is a bit overpriced. Fair breakfast prices.

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4.4

"More comfort would be nice"

Small suites with problems of comfort and noise.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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8.7

"Fantastic service"

Professional service, especially great reception, housekeeping, and restaurant service. Great concierge service. Room service is perfect. Valet service is ok. Management is acceptable. Recreation staff is nice. Booking process is sufficient.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Luxurious Hotel.

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6.8

"Room is all right"

Rooms and bathrooms are quite small, but generally OK with nice beds. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost. Fair breakfast prices.

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3.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.9

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service is perfect. Valet service is ok.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Lovely rooms with pleasant views. Poor maintenance and small rooms and bathrooms. Reasonably new rooms, but A/C, furniture and TV's are substandard. Shower can be a problem.

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5.0

"Comfortable"

Comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.8

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.3

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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8.8

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great concierge service. Room service is perfect.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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6.2

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Poor furnishing in small, poorly-maintained rooms with small bathrooms. Shower can be a problem.

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4.2

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Awesome vibe"

Awesome vibe. Relatively modern hotel.

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7.5

"Clean"

Clean rooms.

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7.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.8

"Room is all right"

Average but poorly maintained rooms. Clean rooms with wonderful beds and stunning views.

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4.8

"More comfort would be nice"

The beds are great, but otherwise not very comfortable.

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4.7

"Value for money could be better"

Value for money could be better.

Photos from travellers