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Government St 721, V8W 1W5, Victoria, Canada

Review Score

Based on 4547 reviews

heart

8.6

Location

9.2

567 reviews

Service

8.4

1315 reviews

Vibe

7.6

545 reviews

Breakfast

7.1

97 reviews

Cleanliness

6.4

157 reviews

Room

5.8

1279 reviews

Value for money

4.8

314 reviews

Comfort

4.5

454 reviews

WiFi

3.5

75 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.4

"Fantastic service"

Great management and friendly, professional service, particularly at the bar. Reception is all right. Great concierge service. Room service is perfect. Booking process should be better organized. Valet service is ok. Recreation staff is nice.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Relatively modern hotel. Luxurious Hotel. Luxury hotel.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.8

"Room is all right"

Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Inadequate A/C and TVs in small rooms. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Fair breakfast prices.

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4.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Entrance area is ok. Relatively modern hotel.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Moderately clean and modern rooms with great beds and views. Poor maintenance and small rooms and bathrooms. Substandard A/C and furniture. Shower can be a problem.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Normally priced food.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.4

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Room service is perfect.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Room is all right"

Small rooms and bathrooms, acceptably clean. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great location"

Great location.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Awesome vibe"

Awesome vibe. Relatively modern hotel.

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7.6

"Great amenities"

Nice building.

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6.6

"Room is all right"

Rooms are small, but clean and generally acceptable.

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5.0

"Comfortable"

Small, comfortable rooms.

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4.2

"Value for money could be better"

Value for money could be better.

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8.9

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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7.8

"Delicious food"

Delicious food.

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7.5

"Awesome vibe"

Awesome vibe.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Room is all right"

Room cleanliness is acceptable.

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4.5

"Value for money could be better"

Value for money could be better.

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4.3

"More comfort would be nice"

More comfort would be nice.

Photos from travellers