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76 Pitts Bay Road Pembroke, HM CX, Pembroke, Bermuda

Review Score

Based on 1884 reviews

heart

8.5

Location

9.0

275 reviews

Wellness Area

8.6

53 reviews

Pool

8.1

144 reviews

Amenities

7.7

210 reviews

Service

7.7

676 reviews

Food

6.8

232 reviews

Cleanliness

6.8

117 reviews

Breakfast

6.5

64 reviews

Beach

6.5

89 reviews

Bar and Beverages

5.9

35 reviews

Room

5.9

525 reviews

Comfort

5.4

154 reviews

Value for money

4.5

114 reviews

WiFi

4.1

14 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport. Relatively close to the beach.

grey circle

8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Great pool"

Great pool.

grey circle

7.7

"Great amenities"

Great buildings with excellent terrace and entrance. Elevator in need of updating. Facilities in need of refurbishment.

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7.7

"Fantastic service"

Great management and friendly, professional staff. Reception, housekeeping and restaurant service were adequate. Great concierge service. Room service is average. Service at the pool/beach should be improved. Shuttle service is ok. Booking process should be better organized. Bar service is acceptable. Recreation staff is nice.

grey circle

6.8

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Desserts and fruits are delicious, snacks are less highly rated. No good fish & seafood.

grey circle

6.8

"Quite clean"

Rooms and bathrooms are pretty clean. Clean hotel facilities.

grey circle

6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.5

"Reasonable beach"

Reasonable beach. Good beach sports.

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5.9

"Standard bar"

Bar is alright with good drinks. Bar service is acceptable.

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5.9

"Room is all right"

Acceptable beds, balconies, and cleanliness. Small, outdated rooms in need of better maintenance. Great view. Small but clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

grey circle

5.4

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

grey circle

4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.0

"Great location"

Great location. Near to the city centre with good shopping options nearby.

grey circle

8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Great concierge service. Shuttle service is ok.

grey circle

7.9

"Great pool"

Great pool.

grey circle

7.1

"Great amenities"

Average buildings with a nice entrance area.

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6.8

"Breakfast is average"

Breakfast is average.

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6.6

"Quite clean"

Room cleanliness is acceptable.

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6.1

"Reasonable beach"

Reasonable beach.

grey circle

6.0

"Standard bar"

Standard bar.

grey circle

5.9

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Rooms are small with complaints about maintenance, furnishing, and bathrooms.

grey circle

5.0

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

grey circle

4.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

8.7

"Great location"

Great location.

grey circle

7.6

"Great pool"

Great pool.

grey circle

7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Breakfast is average"

Breakfast is average.

grey circle

6.8

"Reasonable beach"

Reasonable beach.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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6.5

"Food is all right"

Menu, and prices, could be improved.

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6.2

"Comfortable"

Rooms are small, but of average comfort, and not too loud.

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5.8

"Room is all right"

Rooms are somewhat clean but have fantastic views. Small rooms with low rated bathrooms.

grey circle

4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

8.9

"Great location"

Great location.

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8.4

"Great pool"

Great pool.

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8.3

"Awesome vibe"

Awesome vibe. Relatively modern hotel.

grey circle

7.9

"Fantastic service"

Friendly service.

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7.7

"Great amenities"

Nice building.

grey circle

6.9

"Food is all right"

Food is all right.

grey circle

6.8

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Room is all right"

Rooms are fairly clean, though poorly-maintained.

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5.4

"Comfortable"

Comfortable.

grey circle

8.9

"Great location"

Great location.

grey circle

7.8

"Fantastic service"

Fantastic service.

grey circle

6.1

"Room is all right"

Room is all right.