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76 Pitts Bay Road Pembroke, HM CX, Pembroke, Bermuda

Review Score

Based on 2996 reviews

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8.5

Location

9.2

394 reviews

Pool

8.4

206 reviews

Service

8.0

993 reviews

Wellness Area

7.5

88 reviews

Cleanliness

7.3

180 reviews

Food

7.2

344 reviews

Room

7.0

767 reviews

Beach

6.9

119 reviews

Bar and Beverages

6.1

55 reviews

WiFi

6.1

17 reviews

Breakfast

5.7

88 reviews

Comfort

5.1

219 reviews

Value for money

4.4

177 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Relatively close to the beach.

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8.4

"Great pool"

Great pool.

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8.0

"Fantastic service"

Professional, friendly service, and great reception and management. Average wait staff and housekeeping. Great concierge service. Room service is average. Good shuttle service. Service at the pool/beach should be improved. Pool bar needs better service. Booking process should be better organized. Recreation staff is nice.

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7.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.3

"Clean"

Clean hotel facilities. Decently clean rooms and bathrooms.

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7.2

"Delicious food"

Menu is so-so, but food is great, particularly the desserts. Dining disappointed some guests in quality and price. Great seafood and snacks.

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7.0

"Great room"

Nice rooms and awesome views from the balconies. Small, outdated rooms in need of better maintenance. Room cleanliness, beds and minibars are as expected. Small but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.9

"Reasonable beach"

Reasonable beach. Good beach sports.

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6.1

"Standard bar"

Bar is alright with good drinks. Pool bar needs better service. Standard beverage prices.

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6.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.7

"Breakfast is average"

Decent and moderately priced breakfast.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Standard beverage prices.

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9.2

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Relatively close to the beach.

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8.4

"Great pool"

Great pool.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Great concierge service. Room service is average. Booking process should be better organized. Good shuttle service.

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7.5

"Great room"

Clean rooms, with standard beds, but impressive views and balconies. Small, poorly-maintained rooms with subpar furniture. Bathrooms are not great, but moderately clean.

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7.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.0

"Beautiful beach"

Reasonable beach.

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6.1

"Standard bar"

Standard bar.

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5.7

"Breakfast is average"

Breakfast is average.

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5.5

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

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4.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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8.9

"Great location"

Great location near lots of shopping.

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8.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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7.3

"Great amenities"

Good amenities and entrance area and hotel buildings are alright.

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7.3

"Clean"

Clean hotel facilities. Clean rooms.

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6.2

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small rooms and bathrooms with poor maintenance.

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5.8

"Breakfast is average"

Breakfast is average.

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5.7

"Standard bar"

Standard bar.

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4.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.9

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Near city centre in a great location.

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8.2

"Great pool"

Great pool.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.7

"Great amenities"

Great buildings and decent entrance area.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Entrance area is ok. Hotel could use some updating.

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7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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7.1

"Beautiful beach"

Beautiful beach.

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7.0

"Delicious food"

Menu, and prices, could be improved.

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6.7

"Room is all right"

Rooms are decently sized and clean enough, but bathrooms are low rated. Great view.

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6.1

"Breakfast is average"

Breakfast is average.

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5.7

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.1

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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7.8

"Great amenities"

Great amenities.

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7.0

"Delicious food"

Food is all right.

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6.6

"Room is all right"

Average rooms with standard beds.

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4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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4.2

"Value for money could be better"

Value for money could be better.