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76 Pitts Bay Road Pembroke, HM CX, Pembroke, Bermuda

Review Score

Based on 2488 reviews

heart

8.5

Location

9.2

341 reviews

Pool

8.6

175 reviews

Service

7.9

839 reviews

Beach

7.3

105 reviews

Cleanliness

7.0

151 reviews

Breakfast

6.8

81 reviews

Food

6.8

291 reviews

Room

6.2

660 reviews

Comfort

5.5

188 reviews

Bar and Beverages

5.1

45 reviews

WiFi

4.1

18 reviews

Value for money

3.6

152 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport. Relatively close to the beach.

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8.6

"Great pool"

Clean pool area.

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7.9

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Great concierge service. Room service is average. Service at the pool/beach should be improved. Booking process is sufficient. Pool bar needs better service. Recreation staff is nice.

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7.3

"Beautiful beach"

Awesome beach and beach sports.

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7.0

"Clean"

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Clean hotel facilities.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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6.8

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Great snacks and desserts. Fish & seafood is acceptable.

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6.2

"Room is all right"

Acceptable beds, balconies, and cleanliness. Small, outdated rooms in need of better maintenance. Great view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem. Acceptable minibar.

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5.5

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

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5.1

"Standard bar"

Bar is alright with good drinks. Pool bar needs better service.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Relatively close to the beach.

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8.6

"Great pool"

Great pool.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Great concierge service. Booking process is sufficient. Room service is average. Good shuttle service.

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7.4

"Great amenities"

Great buildings and decent entrance area.

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7.2

"Delicious food"

Food is great, especially the desserts. Pricey, subpar menu.

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7.2

"Beautiful beach"

Beautiful beach.

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6.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.8

"Breakfast is average"

Breakfast is average.

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6.8

"Room is all right"

Acceptable beds, balconies, and cleanliness. Small, poorly maintained and cleaned with subpar furnishing. Great view.

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5.9

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

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4.9

"Bar could improve"

Bar could improve.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.3

"Great location"

Great location.

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8.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.6

"Great amenities"

Nice building.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Food is all right.

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6.5

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

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5.0

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly maintained, old, small rooms with poor bathrooms.

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4.8

"Bar could improve"

Bar could improve.

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3.3

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Great location.

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8.0

"Great amenities"

Great buildings and decent entrance area.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Entrance area is ok.

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7.3

"Beautiful beach"

Beautiful beach.

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6.8

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.7

"Breakfast is average"

Breakfast is average.

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6.4

"Food is all right"

Menu, and prices, could be improved.

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6.3

"Room is all right"

Rooms are somewhat clean but have fantastic views. Small rooms with low rated bathrooms.

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6.2

"Comfortable"

Rooms are small, but of average comfort, and not too loud.

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3.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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8.8

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.3

"Food is all right"

Food is all right.

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6.1

"Room is all right"

Average rooms with standard beds.

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5.3

"Comfortable"

Beds are decent and generally comfortable.