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411 UNIVERSITY STREET , 98101, Seattle, United States of America

Review Score

Based on 7797 reviews

heart

9.0

Location

9.2

834 reviews

Vibe

9.0

691 reviews

Service

8.9

2253 reviews

Pool

8.3

135 reviews

Amenities

8.3

549 reviews

Food

8.3

595 reviews

Cleanliness

8.2

353 reviews

Room

8.1

1915 reviews

Wellness Area

8.0

188 reviews

Bar and Beverages

7.6

95 reviews

WiFi

7.4

73 reviews

Breakfast

7.3

201 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train. Business sites are quite far.

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9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Relatively modern hotel. Luxurious Hotel. Luxury hotel. Great for a wellness holiday. Good for business people.

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8.9

"Fantastic service"

Friendly service and good housekeeping, with average wait staff. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Great valet service. Booking process is sufficient. Good shuttle service. Recreation staff is nice.

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8.3

"Great pool"

Great but poorly cleaned pool.

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8.3

"Great amenities"

Facilities are old, but the terrace is lovely. Great buildings with nice entrance area and conference rooms. Beautiful architecture. Well-suited elevator. Pleasant hotel grounds.

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8.3

"Delicious food"

Good menu with excellent food, especially seafood, but overall so-so dining experience. Desserts and fruits are delicious, snacks are less highly rated. Food is relatively good value, and side dishes are of average quality. Salads are ok. Vegetables are average.

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8.2

"Clean"

Clean hotel facilities. Bathrooms and pool area are inadequately clean. Clean wellness & sports facilities.

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8.1

"Great room"

Excellent rooms with wonderful beds. Mediocre sized, poorly cleaned bathrooms. Average views and relatively well-kept rooms. Reasonably new rooms, but A/C, furniture and TV's are substandard. Shower can be a problem. Complaints about minibars and kitchenettes.

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8.0

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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7.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

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7.4

"Good internet service"

Good internet service. Wifi quality could be improved. Internet is affordable.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Great valet service. Room service is average. Booking process is sufficient. Average restaurant service.

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8.5

"Great pool"

Great pool.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Great room"

Excellent rooms with wonderful beds. Bathrooms are moderately-sized, but substandard. Average rooms with okay maintenance. TV's and furniture not great. Average view. Shower can be a problem.

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7.4

"Bar is awesome"

Bar is awesome.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is perfect. Great valet service.

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Relatively modern hotel. Pleasant entrance area. Luxurious Hotel.

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8.7

"Delicious food"

Standard menu and prices, but food is exceptional.

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8.3

"Great room"

Large, clean rooms with excellent beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Average views and relatively well-kept rooms. Shower can be a problem.

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8.0

"Great pool"

Great pool.

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7.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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8.9

"Great location"

Great location near lots of shopping.

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8.5

"Delicious food"

Food is great, especially the desserts. Restaurant menu and prices are okay.

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8.4

"Great pool"

Great pool.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is average. Average restaurant service. Booking process is sufficient. Great valet service.

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7.7

"Bar is awesome"

Bar is awesome.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Beds and room-maintenance are OK, but A/C is lacking. Clean, large rooms with decent views. Guests complain about furniture and bathrooms.

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5.6

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.4

"Great location"

Great location.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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8.6

"Great pool"

Great pool.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Great room"

Excellent rooms with wonderful beds. Modestly maintained rooms.

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8.0

"Delicious food"

Delicious food.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.5

"Fairly good value for money"

Fairly good value for money.

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