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9 Ave SW 133, T2P 2M3, Calgary, Canada

Review Score

Based on 7842 reviews

heart

8.7

Service

8.9

2386 reviews

Vibe

8.6

724 reviews

Location

8.5

825 reviews

Wellness Area

8.2

193 reviews

Pool

8.1

148 reviews

Food

7.6

658 reviews

Amenities

7.5

617 reviews

Room

7.3

1964 reviews

Breakfast

6.9

236 reviews

WiFi

5.6

174 reviews

Value for money

5.2

472 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly service overall, but bar and restaurant service are so-so. Well-managed, with professional service and great housekeeping and reception. Great valet service. Room service is perfect. Great concierge service. Booking process is sufficient. Recreation staff is nice. Good shuttle service. Wellness staff is ok.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Good resort hotel. Nice for romantic trips. Great for a wellness holiday.

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8.5

"Great location"

Great location, close to the train station. Pricey, inconvenient parking. Near the city centre and great nearby nightlife. Reasonably accessible by car.

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8.2

"Great wellness & sports facilities"

Great fitness area, sauna and wellness. Moderately clean wellness & sports facilities. Wellness staff is ok.

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8.1

"Great pool"

Good pool, acceptably clean.

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7.6

"Delicious food"

So-so dining experience and prices, but delicious food, especially desserts and fruits. Untidy dining area and side dishes are not great. Fish & seafood is acceptable. Soups do not taste good. Acceptable poultry dishes.

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7.5

"Great amenities"

Great buildings with nice entrance area and conference rooms. Grounds are fine, but with outdated facilities.

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7.3

"Great room"

Rooms are spotless with comfy beds. Views are okay, and rooms are old but decent-sized. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.2

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Normally priced food. Beverages could be cheaper.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great valet service. Room service is perfect. Average restaurant service. Great concierge service.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

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7.4

"Great room"

Great, reasonably-sized rooms. Decent rooms and views. Small rooms and poorly cleaned bathrooms. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.5

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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4.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Normally priced food.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Great valet service. Great concierge service. Room service is perfect. Booking process is sufficient.

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8.0

"Great location"

Great location, close to the train station. Parking is rare.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.9

"Room is all right"

Great beds in clean and decently sized rooms. Small rooms and poorly cleaned bathrooms. Old, poorly-maintained rooms with poor furnishing and TVs. Shower can be a problem.

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5.8

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Tidy rooms with excellent beds. Poor maintenance and small rooms and bathrooms. Shower can be a problem.

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5.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Great location with good parking availability.

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7.2

"Great room"

Excellent beds in clean rooms but bathrooms are not so good.

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6.6

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.1

"Complaints about WiFi"

Poor, over-priced WiFi.

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