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Mason St 950, 94108, San Francisco, United States of America

Review Score

Based on 11785 reviews

heart

8.7

Vibe

8.6

1240 reviews

Location

8.6

1093 reviews

Service

7.9

3111 reviews

Room

7.6

3135 reviews

Amenities

7.2

1113 reviews

Food

6.4

809 reviews

Cleanliness

6.3

478 reviews

Breakfast

5.9

299 reviews

WiFi

4.9

206 reviews

Value for money

3.8

760 reviews

100% Verified Real Reviews

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Good choice for a city trip. Luxury hotel. Awesome for families.

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8.6

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Great sightseeing, restaurants and shopping nearby.

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7.9

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Room service is average. Great concierge service. Valet service is ok. Booking process is sufficient. Bar service is acceptable. Recreation staff is nice. Hotel security is ok.

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7.6

"Great room"

Large rooms with great views, decent balconies, and so-so beds. Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with poor minibars and A/C. Shower can be a problem.

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7.2

"Great amenities"

Excellent terrace and entrance area. Great hotel grounds and buildings. Beautiful architecture. Elevator in need of updating. Generally old facilities, although conference area was good. Outdoor sports facilities are ok.

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6.4

"Food is all right"

Reasonable dining experience with lovely desserts. Great menu, especially the seafood. Complaints about restaurant cleanliness, food price, and side dishes. Good snacks. Untasty beef dishes & steak. Soups are ok. Poor vegetarian & vegan dishes. Bad poultry dishes. Salads are ok.

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6.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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8.5

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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8.1

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Great concierge service. Room service is average. Average bar service and housekeeping. Valet service is ok. Booking process is sufficient.

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7.6

"Great room"

Lovely rooms with pleasant views. Acceptably clean rooms, but needing maintenance with bad furniture. Small rooms and poorly cleaned bathrooms. Beds and balcony are alright. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Standard bar"

Standard bar. Bar service is acceptable.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.7

"Food is all right"

Decent food and menu. Food is pricey, but the desserts are great.

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4.6

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.4

"Great location"

Great location with excellent sightseeing. Parking should be cheaper.

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7.4

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Room service is average. Great concierge service. Booking process is sufficient.

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7.2

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Subpar furniture and minibars in outdated, poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.4

"Standard bar"

Standard bar.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Ordinary amenities"

Great grounds and decent buildings. Beautiful architecture. Elevator in need of updating.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.0

"Food is all right"

Overall dining experience is fine but menu is pricey and not highly rated.

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4.6

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great location"

Great location. Good shopping and sightseeing.

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7.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Poorly managed with subpar restaurant service. Great concierge service. Room service is average. Booking process is sufficient.

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7.5

"Great room"

Big rooms with great beds and views, acceptably clean. Inadequate minibars in older, poorly-maintained rooms. Small bathrooms and subpar TVs. Shower can be a problem.

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6.9

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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6.0

"Food is all right"

Overall dining experience is fine but menu is pricey and not highly rated.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Great conference area and nice entrance area. Elevator in need of updating. Beautiful architecture.

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4.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

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7.5

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.1

"Food is all right"

Food is all right.

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5.7

"Breakfast is average"

Breakfast is average.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.8

"Value for money could be better"

Value for money could be better.

Photos from travellers