cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Mason St 950, 94108, San Francisco, United States of America

Review Score

Based on 9228 reviews

heart

8.7

Location

8.5

901 reviews

Vibe

8.1

1017 reviews

Service

8.0

2476 reviews

Amenities

7.0

897 reviews

Room

7.0

2522 reviews

Bar and Beverages

6.8

172 reviews

Food

6.5

643 reviews

Cleanliness

6.2

404 reviews

Wellness Area

5.8

83 reviews

Breakfast

5.6

228 reviews

Value for money

4.2

647 reviews

WiFi

3.0

184 reviews

100% Verified Real Reviews

grey circle

8.5

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby.

grey circle

8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good for business people.

grey circle

8.0

"Fantastic service"

Complaints about the wait staff but overall friendly service. Professional service, management and reception. Room service is average. Average bar service and housekeeping. Great concierge service. Valet service is ok. Booking process is sufficient. Recreation staff is nice. Hotel security is ok.

grey circle

7.0

"Great amenities"

Excellent terrace and entrance area. Buildings are fine with old facilities, but the grounds are wonderful. Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities. Outdoor sports facilities are ok.

grey circle

7.0

"Great room"

Spacious but old rooms, great views, and insufficient A/C. Decent beds, cleanliness, and kitchenettes. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem. Adequate balcony.

grey circle

6.8

"Standard bar"

Bar is alright with good drinks. Bar service is acceptable.

grey circle

6.5

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu and snacks are alright. Seafood, desserts and fruits were delicious. Bad side dishes. Untasty beef dishes & steak. Soups are ok.

grey circle

6.2

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

grey circle

5.8

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

grey circle

5.6

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

4.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

grey circle

3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

grey circle

8.4

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

grey circle

8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Great concierge service. Valet service is ok. Booking process is sufficient.

grey circle

6.7

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with poor minibars and A/C. Shower can be a problem.

grey circle

6.3

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Elevator in need of updating. Beautiful architecture.

grey circle

6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

grey circle

5.8

"Standard bar"

Standard bar. Bar service is acceptable.

grey circle

5.7

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

4.5

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

grey circle

2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

grey circle

8.6

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel.

grey circle

8.4

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

grey circle

7.6

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Great concierge service. Room service is average.

grey circle

6.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathroom are undersized, and furniture is not great. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

grey circle

6.3

"Standard bar"

Standard bar.

grey circle

5.8

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

grey circle

5.8

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

grey circle

5.6

"Comfortable"

Large rooms with average comfort and standard beds. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

5.4

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

grey circle

3.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

8.5

"Great location"

Great location.

grey circle

7.5

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Great concierge service.

grey circle

6.7

"Room is all right"

Rooms need some maintenance but are generally okay, beds and furniture are so-so. Rooms are old but spacious, with great views, but bathrooms are poor. Shower can be a problem.

grey circle

6.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

grey circle

5.8

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

grey circle

5.5

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

4.7

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Adequate meeting & event facilities. Pleasant hotel grounds.

grey circle

4.6

"Value for money could be better"

Value for money could be better. High priced breakfast.

grey circle

3.4

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.5

"Great location"

Great location.

grey circle

8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.2

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

grey circle

7.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Fairly clean rooms, but inadequate bathrooms.

grey circle

7.0

"Great amenities"

Average buildings with a nice entrance area.

grey circle

6.0

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.9

"Food is all right"

Food is all right.

grey circle

5.6

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

grey circle

5.1

"Breakfast is average"

Breakfast is average.

grey circle

4.2

"Value for money could be better"

Value for money could be better.

grey circle

2.8

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers