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Mason St 950, 94108, San Francisco, United States of America

Review Score

Based on 11061 reviews

heart

8.7

Vibe

8.6

1166 reviews

Location

8.5

1039 reviews

Service

8.0

2886 reviews

Room

7.8

2951 reviews

Amenities

7.3

1054 reviews

Cleanliness

6.6

461 reviews

Breakfast

5.7

268 reviews

WiFi

4.6

199 reviews

Value for money

3.7

713 reviews

100% Verified Real Reviews

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Good choice for a city trip. Nice hostel. Awesome for families.

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8.5

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants. Shopping is ok.

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8.0

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Management and housekeeping are decent. Great concierge service. Room service is average. Valet service is ok. Booking process is sufficient. Bar service is acceptable. Recreation staff is nice. Shuttle service is ok. Hotel security is ok.

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7.8

"Great room"

Large rooms with great balconies and views. A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Mediocre sized, poorly cleaned bathrooms. Old, poorly maintained rooms with subpar TV's and minibars. Shower can be a problem.

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7.3

"Great amenities"

Facilities are old, but the terrace is lovely. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities. Outdoor sports facilities are ok.

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6.6

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.7

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.8

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Great concierge service. Room service is average. Valet service is ok. Booking process is sufficient.

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7.8

"Great room"

Spacious, yet old rooms with poor furniture but lovely views. Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great location"

Great location with excellent sightseeing. Parking is rare.

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7.9

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Room service is average. Great concierge service. Booking process is sufficient.

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7.2

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Small rooms and poorly cleaned bathrooms. Subpar furniture and minibars in outdated, poorly maintained rooms. Shower can be a problem.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.2

"Food is all right"

Okay dining experience, with a decent but expensive menu in the restaurant.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Great location. Decent shopping and great sightseeing.

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7.6

"Great room"

Large, clean rooms with a great view and decent furniture. Old, inadequately maintained rooms with subpar TV's. Bathrooms are moderately-sized, but substandard. Comfortable beds. Shower can be a problem.

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7.5

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Room service is average. Booking process is sufficient.

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6.2

"Food is all right"

Food and menu is typical, but quite expensive.

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5.8

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating. Beautiful architecture. Adequate meeting & event facilities.

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5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.7

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.5

"Great location"

Great location.

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8.3

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Hotel could use some updating. Friendly atmosphere.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Food is all right"

Food is all right.

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5.5

"Breakfast is average"

Breakfast is average.

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5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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3.6

"Value for money could be better"

Value for money could be better.

Photos from travellers