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Mason St 950, 94108, San Francisco, United States of America

Review Score

Based on 10244 reviews

heart

8.7

Vibe

8.5

1103 reviews

Location

8.4

972 reviews

Service

8.1

2685 reviews

Room

7.7

2723 reviews

Amenities

7.0

977 reviews

Cleanliness

6.4

430 reviews

Breakfast

6.0

250 reviews

WiFi

4.5

187 reviews

Value for money

3.8

676 reviews

100% Verified Real Reviews

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel. Nice hostel. Luxury hotel. Nice for romantic trips.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

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8.1

"Fantastic service"

Complaints about the wait staff but overall friendly service. Service is professional, especially at the bar, and reception is top-notch. Room service is average. Great concierge service. Management and housekeeping are decent. Valet service is ok. Booking process is sufficient. Recreation staff is nice. Great hotel security.

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7.7

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Rooms are generally OK but old with poor air conditioning and TV's. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Shower can be a problem. Kitchenette is acceptable.

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7.0

"Great amenities"

Excellent terrace and entrance area. Buildings are fine with old facilities, but the grounds are wonderful. Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities. Outdoor sports facilities are ok.

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6.4

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.8

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.7

"Great location"

Great location with excellent sightseeing. Accessible by car, but parking is costly.

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8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is perfect. Valet service is ok. Great concierge service. Booking process is sufficient.

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7.8

"Great room"

Amply-sized rooms with excellent beds and superb views. Acceptably clean rooms, but needing maintenance with bad furniture. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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6.3

"Standard bar"

Standard bar. Bar service is acceptable.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Food is all right"

Decent food and menu. Food is pricey, but the desserts are great.

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5.5

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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4.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Great concierge service. Room service is average.

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8.0

"Great location"

Great location.

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7.4

"Great room"

Rooms are clean, with average furniture, but great beds and views. Old, rooms with deficient maintenance and poor bathrooms and televisions. Spacious rooms. Shower can be a problem.

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7.1

"Clean"

Clean rooms. Moderately clean hotel facilities.

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5.8

"Food is all right"

Decent food and menu.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Ordinary amenities"

Average hotel building. Elevator in need of updating. Great hotel grounds with a beautiful entrance area. Adequate meeting & event facilities. Beautiful architecture.

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3.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Hotel could use some updating.

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8.3

"Great location"

Great location with excellent sightseeing. Parking is rare.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service. Great concierge service. Room service is average.

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7.1

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Bathroom are undersized, and furniture is not great. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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6.5

"Standard bar"

Standard bar.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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6.0

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

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4.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great location"

Great location.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Food is all right"

Food is all right.

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5.5

"Breakfast is average"

Breakfast is average.

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5.5

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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4.0

"Value for money could be better"

Value for money could be better.

Photos from travellers