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101 South Shore Road, SN02, Southhampton, Bermuda

Review Score

Based on 2589 reviews

heart

8.6

Location

8.7

373 reviews

Service

8.1

1038 reviews

Breakfast

7.6

98 reviews

Amenities

7.4

332 reviews

Comfort

7.2

208 reviews

Food

7.2

420 reviews

Vibe

6.2

220 reviews

Bar and Beverages

6.0

34 reviews

Room

6.0

686 reviews

Cleanliness

5.4

175 reviews

Pool

5.2

124 reviews

Value for money

4.4

277 reviews

WiFi

2.8

29 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, but hard to reach by car. Great nearby restaurants, bars, and shopping right by beach. Airport access is difficult. City centre is hard to reach. Close to public transport.

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8.1

"Fantastic service"

Adequate reception and friendly service, with especially good service in the restaurant and bar. So-so management, housekeeping, and service professionalism. Good shuttle service. Great concierge service. Recreation staff is ok. Booking process should be better organized. Room service is average. Hotel security can be an issue.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.4

"Great amenities"

Nice hotel buildings and lovely terraces. Great hotel grounds and outdoor sports facilities. Outdated facilities with a decent entrance area. Unspectacular architecture.

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7.2

"Rather comfortable"

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

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7.2

"Delicious food"

Good food, especially seafood. Poor dining experience overall; decent menu, but restaurant is expensive. Okay dessert, fruits, and snacks. Beef dishes & steaks are all right. Dining area could have been cleaner. Poor vegetarian & vegan dishes.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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6.0

"Standard bar"

Standard bar. Good bar service. Alcoholic drinks are not the best.

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6.0

"Room is all right"

Rooms are fairly clean, but old with average beds and bad TV's. Poorly maintained rooms with low ratings for A/C, minibars and bathroom cleanliness. Big rooms, with nice balconies, good views and reasonable furnishings. Shower can be a problem.

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5.4

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.2

"Ordinary pool"

Ordinary pool.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Relatively high internet cost.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Great location.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Beautiful beach"

Beautiful beach.

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7.5

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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6.8

"Ordinary amenities"

Okay buildings and entrance area. Pleasant hotel grounds.

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6.6

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar. Good shuttle service. Great concierge service. Recreation staff is ok.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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5.6

"Standard bar"

Standard bar.

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5.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Older rooms and furniture.

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5.3

"Ordinary pool"

Ordinary pool.

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4.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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8.8

"Fantastic service"

Professional and friendly reception and restaurant service. Good shuttle service. Great concierge service.

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8.5

"Great location"

Excellent location close to the beach.

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7.5

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.5

"Beautiful beach"

Beautiful beach.

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7.4

"Great amenities"

Great buildings and decent entrance area.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.5

"Food is all right"

Menu, and prices, could be improved.

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6.3

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Untidy, poorly-kept rooms with poor furniture and bathrooms.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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5.6

"Standard bar"

Standard bar.

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5.5

"Quite clean"

Moderately clean hotel facilities. Rooms could be cleaner.

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5.0

"Ordinary pool"

Pool should be renewed.

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3.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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2.7

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.2

"Great location"

Great location.

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7.3

"Great amenities"

Nice building.

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7.2

"Fantastic service"

Friendly service.

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6.3

"Decent vibe"

Decent vibe.

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4.8

"Room needs to be improved"

Rooms need regular maintenance.

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8.4

"Fantastic service"

Friendly service.

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6.3

"Room is all right"

Room is all right.