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101 South Shore Road, SN02, Southhampton, Bermuda

Review Score

Based on 3276 reviews

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8.6

Location

8.8

425 reviews

Service

8.3

1243 reviews

Amenities

7.4

411 reviews

Comfort

7.2

233 reviews

Breakfast

6.9

111 reviews

Food

6.9

505 reviews

Pool

6.4

155 reviews

Bar and Beverages

6.3

44 reviews

Vibe

6.3

274 reviews

Room

6.3

818 reviews

Cleanliness

5.5

216 reviews

Value for money

4.1

313 reviews

WiFi

2.9

32 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, but hard to reach by car. Excellent location with good bars, restaurants, shopping and beaches nearby. Close to public transport. Airport access is difficult.

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8.3

"Fantastic service"

Friendly service staff, good service at the pool and beach and efficient management. Decent reception and housekeeping. Great, professional waitstaff and bartenders. Good shuttle service. Great concierge service. Recreation staff is ok. Booking process is sufficient. Room service is average. Hotel security can be an issue.

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7.4

"Great amenities"

Great hotel grounds and outdoor sports facilities. Decent building with okay entrance area, if somewhat outdated facilities. Architecture not so nice. Adequate terrace. Elevator in need of updating. Adequate meeting & event facilities.

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7.2

"Rather comfortable"

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.9

"Food is all right"

Poor dining experience with untidy dining area. Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended. Okay dessert, fruits, and snacks. Delicious fish & seafood. Untasty beef dishes & steak. Poor vegetarian & vegan dishes.

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6.4

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.3

"Standard bar"

So-so bar with mediocre drinks. Good bar service.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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6.3

"Room is all right"

Great views, and so-so rooms, furniture, and beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Spacious rooms with charming balconies. Shower can be a problem.

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5.5

"Quite clean"

Moderately clean hotel facilities. Unclean rooms and pool area. The bathrooms and dining area need some cleaning.

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4.1

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices. Internet is affordable.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.6

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Good shuttle service. Great concierge service. Recreation staff is ok.

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8.2

"Great location"

Great location. Great shopping and the beach nearby.

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7.4

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.4

"Great amenities"

Amenities are good, but the facilities seem older. Okay buildings and entrance area.

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6.7

"Ordinary pool"

Ordinary pool.

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6.5

"Standard bar"

Standard bar.

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6.4

"Breakfast is average"

Breakfast is average.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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6.3

"Food is all right"

Food and menu is typical, but quite expensive. Delicious fish & seafood.

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6.3

"Room is all right"

Standard rooms, though lacking in maintenance, with typical beds and furnishings. Bathrooms and bedrooms are poorly cleaned and a bit old. Spacious rooms with excellent views. Shower can be a problem.

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5.2

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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3.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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2.9

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.7

"Great location"

Excellent location close to the beach.

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7.6

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Good shuttle service. Great concierge service. Recreation staff is ok.

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7.4

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.3

"Delicious food"

Uninspiring menu, but good food nonetheless. Pricey food and unpopular desserts.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Ordinary amenities"

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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6.1

"Standard bar"

Standard bar.

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6.0

"Room is all right"

Rooms are standard with average beds and furnishings. Inadequately cleaned and maintained rooms and bathrooms. Large, old rooms with a great view.

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6.0

"Ordinary pool"

Ordinary pool.

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5.0

"Quite clean"

Moderately clean hotel facilities. Rooms could be cleaner.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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8.4

"Great location"

Great location.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Great amenities"

Good amenities and entrance area and hotel buildings are alright.

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7.1

"Delicious food"

Delicious food.

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7.0

"Rather comfortable"

Rather comfortable.

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6.0

"Ordinary pool"

Ordinary pool.

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5.9

"Decent vibe"

Decent vibe. Entrance area is ok. Hotel could use some updating.

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5.5

"Room is all right"

Decent rooms with great views. Inadequately cleaned and maintained rooms and bathrooms.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.8

"Value for money could be better"

Value for money could be better.

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8.2

"Fantastic service"

Friendly service.

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6.0

"Room is all right"

Room is all right.