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Hotel - Review and Rate

Review Score
Based on 565 hotel reviews

heart_hoteldetailed

7.7

Location

8.8

Service

7.4

Food

7.4

Breakfast

7.2

Value

5.0

Room

4.9

Comfort

4.4

Cleanliness

2.2

WiFi

1.9

THE HENDERSON CASTLE

THE HENDERSON CASTLE

100 MONROE STREET, 49006, Kalamazoo, United States of America

Rating: 7.7 out of 10 (565 Reviews)

100% Verified Real Reviews

8.8

Great location

  • Well-located, although unfortunately the parking isn't easy.

7.4

Fantastic service

  • Friendly, excellent service in bar and restaurant.
  • Reception is OK, but management is poor and service unprofessional.

7.4

Delicious food

  • Great food, especially the beef.
  • Pricey restaurant with low rated side dishes but otherwise good menu.
  • Poorly rated dining experience, but acceptable desserts and fruits.

7.2

Tasty breakfast

  • Great and affordable breakfast.

5.0

Fairly good value for money

  • Fairly good value for money.
  • Food is a bit overpriced.
  • Affordable beverage prices.
  • Fair breakfast prices.

4.9

Room needs to be improved

  • Rooms are old, poorly cleaned, and small.
  • Rooms not well-kept, with poor beds and furniture.
  • Small rooms and poorly cleaned bathrooms.
  • Great balconies with pleasant views.
  • Shower can be a problem.

4.4

More comfort would be nice

  • Uncomfortable, cramped rooms, with poor beds.
  • A bit too noisy and some complaints about the size of the bathrooms.

2.2

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Accommodation facilities could use a good clean.

1.9

Complaints about WiFi

  • Wifi quality could be improved.

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Hotel:

THE HENDERSON CASTLE