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100 Monroe Street , 49006, Kalamazoo, United States of America

Review Score

Based on 433 reviews

heart

7.9

Location

8.7

39 reviews

Wellness Area

8.5

28 reviews

Service

7.3

136 reviews

Food

7.1

118 reviews

Amenities

6.7

84 reviews

Breakfast

5.8

39 reviews

Bar and Beverages

4.6

12 reviews

Room

4.5

133 reviews

Comfort

3.3

51 reviews

Value for money

2.8

39 reviews

Cleanliness

2.8

23 reviews

WiFi

1.6

5 reviews

100% Verified Real Reviews

grey circle

8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

7.3

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception. Problems with management professionalism.

grey circle

7.1

"Delicious food"

Great food, especially the beef. Acceptable menu with average desserts. Dining disappointed some guests in quality and price.

grey circle

6.7

"Ordinary amenities"

Ordinary amenities. Beautiful architecture. Awesome terrace.

grey circle

5.8

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

4.6

"Bar could improve"

Bar could improve.

grey circle

4.5

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Small bathrooms in badly maintained rooms with subpar beds and furnishing. Shower can be a problem.

grey circle

3.3

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

grey circle

2.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

grey circle

2.8

"Could use a good cleaning"

Rooms could be cleaner. Accommodation facilities could use a good clean.

grey circle

1.6

"Complaints about WiFi"

Wifi quality could be improved.

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