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100 Monroe Street , 49006, Kalamazoo, United States of America

Review Score

Based on 192 reviews

heart

7.2

Location

8.4

21 reviews

Vibe

7.2

36 reviews

Wellness Area

7.2

18 reviews

Food

7.1

38 reviews

Service

6.4

60 reviews

Amenities

6.0

48 reviews

Breakfast

4.8

23 reviews

Room

3.9

70 reviews

Value for money

3.8

22 reviews

Comfort

2.8

30 reviews

Cleanliness

1.7

18 reviews

100% Verified Real Reviews

grey circle

8.4

"Great location"

Great location.

grey circle

7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

grey circle

7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

7.1

"Delicious food"

Food is great, especially the desserts. Okay but overpriced menu.

grey circle

6.4

"Service is adequate"

Service is acceptably professional, but some complaints about reception staff. Friendly service, especially in the restaurant.

grey circle

6.0

"Ordinary amenities"

Great grounds and decent buildings. Beautiful architecture.

grey circle

4.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

3.9

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Small rooms, and unpleasant bathrooms and beds, but great views. Shower can be a problem.

grey circle

3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

2.8

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

grey circle

1.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

grey circle

7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

6.0

"Service is adequate"

Service is adequate.

grey circle

6.0

"Ordinary amenities"

Average hotel building.

grey circle

4.7

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

grey circle

3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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