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100 Monroe Street , 49006, Kalamazoo, United States of America

Review Score

Based on 458 reviews

heart

7.9

Location

8.8

41 reviews

Wellness Area

8.7

30 reviews

Service

7.8

148 reviews

Food

7.0

120 reviews

Breakfast

6.2

42 reviews

Bar and Beverages

6.1

13 reviews

Room

5.0

143 reviews

Comfort

4.0

58 reviews

Value for money

3.6

44 reviews

Cleanliness

2.8

25 reviews

WiFi

1.4

7 reviews

100% Verified Real Reviews

grey circle

8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

7.8

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception. Problems with management professionalism.

grey circle

7.0

"Delicious food"

Great food, especially the beef. Acceptable menu with average desserts. Dining disappointed some guests in quality and price.

grey circle

6.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.1

"Standard bar"

Standard bar.

grey circle

5.0

"Room is all right"

Rooms are okay, but run-down and old with bad furniture. Fantastic views, but less well rated beds, room size, and cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

4.0

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

grey circle

3.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

grey circle

2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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