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Imperial Hotel

  • hotel stars
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No. 32-34 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China , HongKong, China

Review score

Based on 3199 hotel review

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6.7

Location

9.8

1094 reviews

Value for money

7.3

239 reviews

Service

6.9

492 reviews

WiFi

4.5

135 reviews

Breakfast

3.4

37 reviews

Room

3.0

961 reviews

Amenities

2.9

166 reviews

Cleanliness

2.6

357 reviews

Comfort

2.4

494 reviews

Vibe

1.6

224 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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7.3

"Best value for money"

Best value for money. Free internet.

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6.9

"Service is adequate"

Service is adequate. Friendly and professional service with lovely management and decent housekeeping. Booking process should be better organized.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Guests complain about maintenance, beds, and TVs. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem. Good kitchenette.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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2.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish. Luxurious Hotel.

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9.8

"Great location"

Great location. Good shopping and sightseeing. Near public transport, airport, and train station.

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7.2

"Best value for money"

Best value for money. Free internet.

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6.6

"Service is adequate"

Service is adequate. Friendly and professional housekeepers.

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6.6

"Food is all right"

Food is all right.

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5.0

"Regular internet service"

Wifi quality could be improved. Free internet.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.6

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Shopping, restaurants and bars in the area are great.

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7.3

"Best value for money"

Best value for money.

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6.9

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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6.8

"Food is all right"

Dining experience could be nicer.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.8

"Great location"

Great location with good access by car. Close to public transport. Good shopping and sightseeing.

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7.0

"Best value for money"

Fairly good value for money.

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6.4

"Service is adequate"

Friendly service and acceptable reception.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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2.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.9

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Small, old, and poorly furnished rooms with less comfortable beds. Shower can be a problem.

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2.3

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location near shopping and public transport.

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7.4

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Food is all right"

Food is all right.

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4.3

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly-maintained rooms, badly rated bathrooms and beds.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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