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69 Jalan Gaya , 88000, Kota Kinabalu, Malaysia

Review Score

Based on 932 reviews

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8.5

Location

9.4

349 reviews

Service

9.0

232 reviews

Food

8.1

70 reviews

Cleanliness

8.0

54 reviews

Comfort

7.2

143 reviews

Value for money

7.2

89 reviews

Room

6.0

245 reviews

Pool

5.0

6 reviews

Vibe

4.5

150 reviews

Amenities

3.9

86 reviews

Breakfast

3.5

38 reviews

WiFi

2.9

30 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.1

"Delicious food"

Great food but very spendy.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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7.2

"Best value for money"

Best value for money. Pricey breakfast and dining.

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6.0

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Bathrooms are moderately-sized, but substandard. Old rooms with substandard TV's, furniture and air conditioning. Rooms need regular maintenance. Great shower.

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5.0

"Ordinary pool"

Ordinary pool.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Beautiful architecture. Elevator in need of updating.

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3.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Near to the city centre with good shopping options nearby.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Delicious food"

Delicious food.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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7.0

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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6.5

"Room is all right"

OK rooms, though old with poor bathrooms. Large, clean rooms with excellent beds.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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8.7

"Fantastic service"

Service is professional and friendly.

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8.0

"Clean"

Clean.

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8.0

"Delicious food"

Delicious food.

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7.0

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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5.7

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Old, poorly maintained rooms.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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7.9

"Delicious food"

Delicious food.

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7.3

"Best value for money"

Best value for money.

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6.4

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Fantastic service.

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