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69 Jalan Gaya , 88000, Kota Kinabalu, Malaysia

Review Score

Based on 907 reviews

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8.4

Location

9.4

371 reviews

Service

9.0

251 reviews

Cleanliness

8.0

63 reviews

Food

7.9

79 reviews

Value for money

7.5

89 reviews

Comfort

6.7

150 reviews

Room

6.2

262 reviews

Pool

5.0

6 reviews

Vibe

4.5

166 reviews

Amenities

4.0

99 reviews

Breakfast

3.8

36 reviews

WiFi

3.1

33 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.9

"Delicious food"

Great food but very spendy.

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7.5

"Best value for money"

Best value for money. Pricey breakfast and dining.

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6.7

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Spacious rooms with nice beds, but with bad A/C and noise issues.

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6.2

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Bathrooms aren't perfect, but okay size and clean enough. Old rooms with substandard TV's, furniture and air conditioning. Rooms need regular maintenance. Shower was ok.

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5.0

"Ordinary pool"

Ordinary pool.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Good choice for a city trip. Suitable for solo travelers.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Beautiful architecture. Elevator in need of updating.

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3.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Delicious food"

Delicious food.

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8.0

"Clean"

Clean hotel facilities. Clean rooms.

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6.6

"Comfortable"

Moderate comfort levels and not so loud but A/C is not great. Large rooms with great beds and okay-sized bathrooms.

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6.6

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Outdated, poorly maintained rooms with insufficient A/C. Medium sized bathroom.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location near lots of shopping. Easy car access but inadequate parking.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Clean"

Clean rooms.

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7.9

"Delicious food"

Delicious food.

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6.6

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.0

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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7.8

"Delicious food"

Delicious food.

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7.5

"Best value for money"

Best value for money.

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6.7

"Room is all right"

Spacious rooms.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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9.0

"Fantastic service"

Fantastic service.

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6.6

"Room is all right"

Room is all right.

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