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28 Kimberley Rd., HongKong, China

Review Score

Based on 8371 reviews

heart

7.8

Location

9.7

2831 reviews

Food

8.9

382 reviews

Service

6.6

1378 reviews

Breakfast

6.3

112 reviews

Cleanliness

5.5

528 reviews

Room

4.2

2091 reviews

Amenities

3.9

515 reviews

Comfort

3.6

998 reviews

WiFi

3.2

284 reviews

Vibe

2.9

836 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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8.9

"Delicious food"

Good food, especially desserts and fruits. Reasonably priced food and excellent snacks. Poor dining experience with untidy dining area. Menu and side dishes are decent.

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6.6

"Service is adequate"

Service is professional and acceptably friendly, but reception is not great. Poor management, but okay housekeeping. Good shuttle service. Great concierge service. Booking process should be better organized. Room service is average.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.2

"Room needs to be improved"

Badly maintained rooms with poor views and uncomfortable beds. Small, old rooms with deficient A/C and minibars. Mediocre sized, poorly cleaned bathrooms. Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Shower can be a problem.

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3.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice. Smoking area is ok.

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3.6

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Average noise level with mediocre sized bathrooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively luxurious. Hotel could be more stylish. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

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9.2

"Delicious food"

Delicious food.

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6.9

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.4

"Room needs to be improved"

Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Acceptably clean, but old and small, rooms, and poor A/C. Shower can be a problem.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively luxurious. Entrance area is not particularly attractive.

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3.4

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.2

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.7

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

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9.3

"Delicious food"

Lovely food, particularly the snacks.

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7.6

"Best value for money"

Best value for money. Relatively high internet cost.

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6.7

"Breakfast is average"

Breakfast is average.

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6.5

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.7

"Room needs to be improved"

Old, poorly maintained, but acceptably clean rooms. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Medium sized bathroom.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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8.9

"Delicious food"

Delicious food.

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7.2

"Best value for money"

Best value for money. Relatively high internet cost.

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6.4

"Service is adequate"

Service is friendly and professional but overall average. Guests complained about the staff at reception and housekeeping.

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6.1

"Breakfast is average"

Breakfast is average.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.9

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Decent, if small, rooms with alright cleanliness. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Average noise level with mediocre sized bathrooms.

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3.5

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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8.8

"Delicious food"

Delicious food.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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3.7

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish.

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