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28 Kimberley Rd., HongKong, China

Review Score

Based on 8272 reviews

heart

7.6

Location

9.7

2742 reviews

Food

9.0

384 reviews

Service

6.3

1340 reviews

Breakfast

6.1

123 reviews

Cleanliness

5.2

535 reviews

Wellness Area

4.3

33 reviews

Amenities

4.1

486 reviews

Room

4.0

2057 reviews

Comfort

3.5

977 reviews

WiFi

3.2

263 reviews

Vibe

2.7

803 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.0

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks. Poor dining experience with untidy dining area. Good fish and seafood, and decent side dishes.

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6.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. So-so management, housekeeping, and service professionalism. Good shuttle service. Booking process should be better organized. Great concierge service. Room service is average.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.1

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Nice smoking area. Architecture not so nice.

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4.0

"Room needs to be improved"

Old, badly-maintained rooms with poor views. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.5

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

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9.2

"Delicious food"

Delicious food.

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6.8

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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6.3

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.3

"Room needs to be improved"

Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Acceptably clean, but old and small, rooms, and poor A/C. Shower can be a problem.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.1

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

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9.7

"Great location"

Great location. Good car accessibility, and close to public transport. Great sightseeing, restaurants and shopping nearby.

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9.3

"Delicious food"

Lovely food, particularly the snacks.

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7.9

"Best value for money"

Best value for money. Relatively high internet cost.

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6.7

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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6.6

"Breakfast is average"

Breakfast is average.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.5

"Room needs to be improved"

Poorly-maintained rooms with low rated beds, furniture, and TVs. Rooms relatively clean but small and outdated, with less well kept bathrooms. Shower can be a problem.

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4.3

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.6

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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8.9

"Delicious food"

Delicious food.

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7.2

"Best value for money"

Best value for money. Relatively high internet cost.

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6.2

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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5.9

"Breakfast is average"

Breakfast is average.

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5.2

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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8.9

"Delicious food"

Delicious food.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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3.6

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish.

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