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Mandeville Place 8-14, W1U 2BE, London, United Kingdom

Review Score

Based on 2811 reviews

heart

8.6

Location

9.8

689 reviews

Service

9.5

727 reviews

WiFi

9.2

27 reviews

Cleanliness

8.7

144 reviews

Room

6.1

735 reviews

Value for money

5.6

177 reviews

Breakfast

5.3

133 reviews

Comfort

4.1

482 reviews

Amenities

3.9

126 reviews

Wellness Area

1.1

8 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is a hassle.

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9.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is perfect. Restaurant could offer better service.

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9.2

"Good internet service"

Good wifi quality. Free internet.

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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6.1

"Room is all right"

Standard, clean rooms, with lovely beds and mediocre furniture. Poor air conditioning and minibars in small rooms with no view. Small but relatively clean bathrooms. Old, inadequately maintained rooms with subpar TV's. Great shower.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Free internet.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location near lots of shopping.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.6

"Clean"

Clean rooms.

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6.4

"Room is all right"

Tidy rooms with excellent beds. Insufficient A/C in small, badly maintained rooms. Great shower.

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5.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.0

"Breakfast is average"

Some complaints about quality and price of breakfast.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.9

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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9.5

"Fantastic service"

Friendly service.

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8.7

"Clean"

Clean rooms.

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5.6

"Room is all right"

Tidy rooms with excellent beds. Smaller, poorly maintained rooms with subpar bathrooms and A/C.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.1

"Breakfast is average"

Breakfast is average.

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4.1

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Great location"

Great location.

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9.3

"Fantastic service"

Service is professional and friendly.

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8.6

"Clean"

Clean rooms.

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8.5

"Good internet service"

Good wifi quality.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

OK rooms overall, although quite old and small. Clean rooms with great beds, however quite poorly-maintained with bad A/C. Great shower.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Beautiful architecture.

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9.6

"Fantastic service"

Fantastic service.

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9.6

"Great location"

Great location.

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5.4

"Room is all right"

Room is all right.

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