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18 THE ESPLANADE , 6000, Perth, Australia

Review Score

Based on 1327 reviews

heart

5.8

Location

8.6

385 reviews

Value for money

4.9

165 reviews

Service

4.6

244 reviews

Comfort

3.3

309 reviews

Room

2.7

623 reviews

WiFi

2.1

40 reviews

Vibe

1.9

187 reviews

Cleanliness

1.8

273 reviews

Amenities

1.7

152 reviews

Food

1.5

35 reviews

Breakfast

1.4

27 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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4.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.6

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved.

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3.3

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.7

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Okay room size, but subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish. Luxurious Hotel.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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1.5

"Food could be better"

Food could be better.

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1.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby. Close to public transport and the train.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Service could be improved"

Service and reception staff are unprofessional, but quite friendly.

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2.9

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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2.4

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Guests complain about maintenance, beds, and TVs. Okay-sized rooms with good views. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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2.2

"Complaints about WiFi"

Poor, over-priced WiFi.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Food could be better"

Food could be better.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.2

"Breakfast can be improved"

Breakfast can be improved.

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby.

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4.7

"Service could be improved"

Generally poor but acceptably friendly service.

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4.6

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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2.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Okay-sized rooms with good views. Shower can be a problem.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.6

"Breakfast can be improved"

Breakfast can be improved.

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1.3

"Food could be better"

Food could be better.

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8.7

"Great location"

Great location.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.4

"Service could be improved"

Generally poor but acceptably friendly service.

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2.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.5

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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1.7

"Could use a good cleaning"

Rooms could be cleaner.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.7

"Great location"

Great location.

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4.8

"Service could be improved"

Service could be improved.

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3.4

"More comfort would be nice"

More comfort would be nice.

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2.8

"Room needs to be improved"

Great views but poorly cleaned rooms with subpar bathrooms.

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1.6

"Could use a good cleaning"

Rooms could be cleaner.

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