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8th Street between 5th and 10th Avenue , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 600 reviews

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9.2

Pool

9.5

111 reviews

Location

9.3

202 reviews

Service

9.2

262 reviews

Cleanliness

9.1

61 reviews

Food

9.1

60 reviews

Breakfast

8.8

110 reviews

Room

7.7

250 reviews

Comfort

6.7

148 reviews

Wellness Area

3.6

7 reviews

WiFi

2.2

27 reviews

100% Verified Real Reviews

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9.5

"Great pool"

Great pool.

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9.3

"Great location"

Great location and easy parking. Excellent location with good bars, restaurants, shopping and beaches nearby.

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9.2

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Management should be more attentive.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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9.1

"Delicious food"

Menu is excellent with tasty food.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Great room"

New rooms, with comfy beds and good air conditioning. Big, tidy rooms with great views and decent balconies. Shower can be a problem. Room need better maintenance, and minibars are not great. Medium sized bathroom.

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6.7

"Comfortable"

Comfortable. Large rooms with great beds and comfortable A/C. Some rooms are noisy, and bathrooms are so-so.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great pool"

Great pool.

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9.3

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views.

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6.5

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Fantastic service"

Fantastic service.

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9.1

"Great location"

Great location.

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7.3

"Great room"

Great room.

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9.5

"Great pool"

Great pool.

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9.0

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Great room.

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6.7

"Comfortable"

Comfortable.

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