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The Palm at Playa

  • hotel stars
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8th Street between 5th and 10th Avenue , 77710, Playa del Carmen, Solidaridad, Mexico

Review score

Based on 625 hotel review

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9.1

Cleanliness

9.3

68 reviews

Beach

9.3

64 reviews

Location

9.3

209 reviews

Pool

9.2

132 reviews

Service

9.1

274 reviews

Breakfast

8.8

115 reviews

Room

8.2

247 reviews

Comfort

7.0

151 reviews

Vibe

6.2

101 reviews

WiFi

2.6

31 reviews

Wellness Area

0.6

8 reviews

100% Verified Real Reviews

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9.3

"Clean"

Clean rooms.

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9.3

"Beautiful beach"

Beautiful beach.

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9.3

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is good and affordable.

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9.2

"Great pool"

Great pool.

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9.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Management should be more attentive.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Great room"

Modern rooms with excellent views. Tidy, spacious rooms with excellent beds and decent minibars. Large, so-so bathroom. Shower was ok. Adequate balcony.

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7.0

"Rather comfortable"

Decently comfortable but somewhat noisy. Spacious rooms and bathrooms, and comfortable beds.

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6.2

"Decent vibe"

Decent vibe. Atmosphere could be friendlier. Modern Hotel. Stylish hotel. Luxurious Hotel. Good choice for a city trip. Nice for romantic trips.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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0.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Clean"

Clean hotel facilities. Clean rooms.

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9.4

"Beautiful beach"

Beautiful beach.

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9.2

"Great pool"

Great pool.

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9.2

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Parking is good and affordable.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.2

"Great room"

Modern rooms with cozy beds and impressive bathrooms. Spacious, clean rooms with great views. Shower was ok.

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6.7

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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6.3

"Decent vibe"

Decent vibe. Atmosphere could be friendlier. Modern Hotel. Stylish hotel. Luxurious Hotel.

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2.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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0.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.1

"Fantastic service"

Fantastic service.

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9.1

"Great location"

Great location.

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7.7

"Great room"

Great room.

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6.3

"Comfortable"

Decently comfortable but somewhat noisy.

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9.3

"Great pool"

Great pool.

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9.0

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Great room.

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7.3

"Great amenities"

Great amenities.

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7.0

"Rather comfortable"

Comfortable.

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