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149 UNION AVENUE , 38103, Memphis, United States of America

Review Score

Based on 4521 reviews

heart

9.1

Vibe

9.0

584 reviews

Location

8.8

468 reviews

Bar and Beverages

8.4

114 reviews

Amenities

8.4

425 reviews

Service

8.4

782 reviews

Food

8.3

249 reviews

Breakfast

6.8

68 reviews

WiFi

6.3

13 reviews

Room

6.1

731 reviews

Value for money

4.6

181 reviews

Comfort

4.0

341 reviews

100% Verified Real Reviews

grey circle

9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Nice boutique hotel. Nice for romantic trips. Great for a wellness holiday.

grey circle

8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

grey circle

8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

grey circle

8.4

"Great amenities"

Facilities are old, but the terrace is lovely. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating. Adequate meeting & event facilities.

grey circle

8.4

"Fantastic service"

Professional, friendly service, especially at the bar. Decent management, reception, and restaurant service. Great concierge service. Recreation staff is nice. Room service is average. Hotel security can be an issue. Housekeeping can be a problem.

grey circle

8.3

"Delicious food"

Food is great, especially the desserts. Poor dining experience overall; decent menu, but restaurant is expensive. Good poultry dishes.

grey circle

6.8

"Breakfast is average"

Breakfast is average.

grey circle

6.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

6.1

"Room is all right"

Rooms are somewhat clean but have fantastic views. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

grey circle

4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Standard beverage prices.

grey circle

4.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

9.0

"Great location"

Great location with excellent sightseeing.

grey circle

8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Pleasant entrance area.

grey circle

8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

5.9

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.4

"Room is all right"

Awesome beds, and reasonably clean rooms. Poor maintenance and small rooms and bathrooms.

grey circle

4.8

"Value for money could be better"

Value for money could be better.

grey circle

4.0

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

grey circle

8.8

"Great location"

Great location.

grey circle

8.8

"Awesome vibe"

Awesome vibe. Stylish hotel. Pleasant entrance area. Friendly atmosphere. Hotel could use some updating.

grey circle

8.4

"Fantastic service"

Friendly service.

grey circle

5.5

"Room is all right"

Great beds in okay rooms. Small rooms with below average bathrooms and poor maintenance.

grey circle

5.0

"Fairly good value for money"

Value for money could be better.

grey circle

4.3

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

grey circle

8.4

"Fantastic service"

Fantastic service.

grey circle

8.4

"Fantastic service"

Fantastic service.

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