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149 UNION AVENUE , 38103, Memphis, United States of America

Review Score

Based on 4202 reviews

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9.1

Bar and Beverages

9.1

102 reviews

Vibe

9.0

580 reviews

Location

9.0

464 reviews

Food

8.7

240 reviews

Service

8.5

799 reviews

Amenities

8.3

422 reviews

WiFi

8.2

15 reviews

Breakfast

7.7

65 reviews

Room

6.0

712 reviews

Value for money

4.9

175 reviews

Comfort

3.7

334 reviews

100% Verified Real Reviews

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9.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

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9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Good choice for a city trip. Nice for romantic trips.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.7

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Good poultry dishes. Food is a bit overpriced. Beef dishes & steaks are all right.

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8.5

"Fantastic service"

Great management and friendly, professional service, particularly at the bar. Reception, housekeeping and restaurant service were adequate. Great concierge service. Valet service is ok. Hotel security can be an issue. Room service is perfect. Booking process should be better organized.

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8.3

"Great amenities"

Great buildings with excellent terrace and entrance. Beautiful architecture. Grounds are fine, but with outdated facilities. Elevator in need of updating. Meeting & event facilities should be improved.

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8.2

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.0

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Standard beverage prices. Acceptable breakfast prices. Free internet.

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3.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.1

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Smaller rooms and bathrooms with substandard furniture. Room need better maintenance, and minibars are not great.

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5.1

"Fairly good value for money"

Fairly good value for money.

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3.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.1

"Great location"

Great location.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel.

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8.6

"Fantastic service"

Friendly service.

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5.6

"Room is all right"

Rooms are quite clean and beds are standard. Poor maintenance and small rooms and bathrooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.1

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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8.5

"Fantastic service"

Fantastic service.

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8.5

"Great amenities"

Nice building.

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7.0

"Clean"

Room cleanliness is acceptable.

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5.6

"Room is all right"

Room cleanliness is acceptable.

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8.5

"Awesome vibe"

Awesome vibe.

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8.3

"Fantastic service"

Fantastic service.

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5.1

"Room is all right"

Room is all right.

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