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149 UNION AVENUE , 38103, Memphis, United States of America

Review Score

Based on 4492 reviews

heart

9.1

Vibe

9.0

612 reviews

Location

9.0

480 reviews

Amenities

8.6

453 reviews

Food

8.6

250 reviews

Service

8.4

812 reviews

Breakfast

8.2

72 reviews

Bar and Beverages

8.2

111 reviews

WiFi

6.5

15 reviews

Room

6.2

748 reviews

Comfort

3.9

350 reviews

100% Verified Real Reviews

grey circle

9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Luxury hotel. Nice boutique hotel. Nice for romantic trips.

grey circle

9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.6

"Great amenities"

Great buildings with nice entrance area and conference rooms. Beautiful architecture. Awesome terrace. Grounds are fine, but with outdated facilities. Elevator in need of updating.

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8.6

"Delicious food"

Good menu, good food, desserts, fruits, and snacks. Good poultry dishes. Restaurant is expensive with an average dining experience. Beef dishes & steaks are all right.

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8.4

"Fantastic service"

Fine management, and professional, friendly service. Reception and bar service are as expected. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Room service is perfect. Valet service is ok. Hotel security is ok. Booking process should be better organized.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable. Beverages could be cheaper.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.2

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

grey circle

3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

9.0

"Great location"

Great location with excellent sightseeing.

grey circle

8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.7

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poor furnishing in small, poorly-maintained rooms with small bathrooms.

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3.9

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

grey circle

9.0

"Great location"

Great location.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating.

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8.4

"Fantastic service"

Friendly service.

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5.6

"Room is all right"

Awesome beds, and reasonably clean rooms. Poor maintenance and small rooms and bathrooms.

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4.3

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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8.3

"Fantastic service"

Fantastic service.

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6.7

"Quite clean"

Quite clean.

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5.6

"Room is all right"

Room is all right.

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8.3

"Fantastic service"

Fantastic service.

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5.4

"Room is all right"

Room is all right.

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