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No 32 The Bund, 200002, Shanghai, China

Review Score

Based on 4387 reviews

heart

9.7

Location

9.5

841 reviews

Vibe

9.2

772 reviews

Pool

9.1

98 reviews

Amenities

8.8

463 reviews

Wellness Area

8.4

35 reviews

Room

8.2

1124 reviews

Service

8.0

1362 reviews

Food

7.6

417 reviews

Breakfast

6.1

360 reviews

WiFi

2.1

12 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Stylish hotel. Great for a wellness holiday. Luxury hotel. Nice for romantic trips.

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9.1

"Great pool"

Clean pool area.

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8.8

"Great amenities"

Old facilities, but pleasant hotel buildings. Nice grounds with great facilities for kids. Well-suited elevator.

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8.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.2

"Great room"

Rooms are spotless with comfy beds. Balconies are nice with lovely views, although rooms are outdated. Clean, reasonable sized, bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Rooms have average kitchenettes and furniture. Shower can be a problem.

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8.0

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Concierge service is average.

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7.6

"Delicious food"

Great food, especially desserts and snacks. Average dining experience.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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9.0

"Clean"

Clean rooms.

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9.0

"Great pool"

Great pool.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Entrance area is ok.

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8.3

"Great amenities"

Great buildings and decent entrance area.

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8.1

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Large, so-so bathroom. Poorly-maintained rooms with subpar TVs.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Delicious food"

Food is great, especially the desserts.

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5.6

"Breakfast is average"

Breakfast is average.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.2

"Great pool"

Great pool.

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9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is ok.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.8

"Great room"

Clean rooms with wonderful beds and stunning views. A/C is not great, but bathrooms are alright.

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6.2

"Breakfast is average"

Breakfast is average.

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9.4

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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9.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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9.0

"Great amenities"

Nice building.

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8.9

"Great pool"

Great pool.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Great room"

Very good beds, views, and room cleanliness, and okay bathrooms.

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6.5

"Breakfast is average"

Breakfast is average.

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9.5

"Great location"

Great location with excellent sightseeing.

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9.2

"Awesome vibe"

Awesome vibe. Luxurious Hotel. Friendly atmosphere.

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8.9

"Great amenities"

Nice building.

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7.8

"Great room"

Great bathrooms and beds in clean rooms with wonderful views.

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6.8

"Service is adequate"

Service is friendly and professional but overall average.

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6.3

"Breakfast is average"

Breakfast is average.

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