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Hotel - Review and Rate

Review Score
Based on 2948 hotel reviews

heart_hoteldetailed

8.4

Location

9.7

Service

9.3

WiFi

9.3

Cleanliness

9.2

Value

9.1

Bar

8.5

Vibe

8.3

Breakfast

7.6

Food

7.5

Amenities

6.7

Room

6.5

TOP PHOENIX HOTEL LONDON

TOP PHOENIX HOTEL LONDON

1 KENSINGTON GARDEN SQUARE, W2 4BH, London, United Kingdom

Rating: 8.4 out of 10 (2948 Reviews)

100% Verified Real Reviews

9.7

Great location

  • Great location.
  • Close to public transport and the train.
  • Central location with great sightseeing, dining out and shopping.

9.3

Fantastic service

  • Friendly, excellent service in bar and restaurant.
  • Great, professional service from reception and housekeeping.

9.3

Good internet service

  • Good wifi quality.
  • Free internet.

9.2

Clean

  • Clean hotel facilities.
  • Clean rooms and bathrooms.

9.1

Best value for money

  • Best value for money.
  • Fair breakfast prices.
  • Free internet.

8.5

Bar is awesome

  • Bar is awesome.
  • Good bar service.

8.3

Awesome vibe

  • Awesome vibe.
  • Relatively modern hotel.
  • Friendly atmosphere.
  • Pleasant entrance area.
  • Stylish hotel.
  • Hotel is relatively luxurious.
  • Luxury hotel.
  • Good choice for a city trip.

7.6

Tasty breakfast

  • Great and affordable breakfast.

7.5

Delicious food

  • Great food and quite good dining experience.
  • Tasty side dishes, desserts, and fruits.
  • Tasteless vegetables.

6.7

Ordinary amenities

  • Mediocre building with old facilities.
  • Great hotel grounds with a beautiful entrance area.
  • Beautiful architecture.

6.5

Room is all right

  • Relatively new rooms, with acceptable TV's, but poor furniture and A/C.
  • Small, badly maintained rooms with poor minibars.
  • Bathrooms are small but clean.
  • Views are great and rooms are clean.
  • Shower was ok.

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TOP PHOENIX HOTEL LONDON