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48 John Street , L0S1J0, Niagara-on-the-Lake, Canada

Review Score

Based on 1100 reviews

heart

8.9

Service

8.9

244 reviews

Location

8.9

86 reviews

Wellness Area

8.6

109 reviews

Comfort

6.8

178 reviews

Room

6.7

307 reviews

Amenities

6.6

127 reviews

Breakfast

6.5

36 reviews

Cleanliness

4.9

75 reviews

Value for money

3.4

71 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service.

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8.9

"Great location"

Great location and easy parking. Near to the city centre with good shopping options nearby.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.8

"Comfortable"

Relatively comfortable, with good beds. Deficient A/C and too noisy rooms.

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6.7

"Room is all right"

Great beds in okay rooms. Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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6.6

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Unspectacular architecture.

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6.5

"Breakfast is average"

Decent and moderately priced breakfast.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.

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9.1

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service, especially in the restaurant. Good shuttle service.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.8

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.7

"Breakfast is average"

Breakfast is average.

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6.7

"Ordinary amenities"

Great grounds and decent buildings.

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6.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.7

"Value for money could be better"

Value for money could be better.

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9.0

"Fantastic service"

Friendly service.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great pool"

Great pool.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.0

"Great amenities"

Average hotel building.

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7.0

"Rather comfortable"

Comfortable rooms and beds.

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6.3

"Room is all right"

Awesome beds, and reasonably clean rooms.

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5.6

"Quite clean"

Room cleanliness is acceptable.

Photos from travellers