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101 WEST 57TH ST , 10019, New York, United States of America

Review Score

Based on 2198 reviews

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8.8

WiFi

9.7

16 reviews

Location

9.6

503 reviews

Service

8.9

535 reviews

Wellness Area

8.7

27 reviews

Room

6.9

613 reviews

Breakfast

6.0

34 reviews

Comfort

5.3

401 reviews

Amenities

4.6

137 reviews

100% Verified Real Reviews

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9.7

"Good internet service"

Good wifi quality. Free internet.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.9

"Fantastic service"

Service is professional and friendly. Management and housekeeping are decent. Great concierge service. Room service is average.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.9

"Room is all right"

Rooms are clean, with OK views but lacking in maintenance. Great beds in average sized, new rooms. Bathrooms are large but with substandard cleaning. Poorly rated A/C, minibars, and furniture. Shower was ok.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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4.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Hotel grounds need more attention.

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9.7

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service and great reception.

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6.5

"Room is all right"

Rooms and bathrooms are alright. Rooms are small, but beds are great.

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5.2

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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4.8

"Amenities are not the best"

Amenities are not the best.

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9.7

"Great location"

Great location with excellent sightseeing.

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9.0

"Fantastic service"

Friendly service.

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6.6

"Room is all right"

Rooms are average size with reasonable bathrooms, but beds are comfortable.

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5.4

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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6.3

"Room is all right"

Average sized rooms.

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5.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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9.7

"Great location"

Great location.

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8.8

"Fantastic service"

Fantastic service.

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6.3

"Room is all right"

Room is all right.

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5.2

"Comfortable"

Comfortable.

Photos from travellers