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160 East Pearson Street at Water Tower Place , 60611, Chicago, United States of America

Review Score

Based on 874 reviews

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9.0

Location

9.8

159 reviews

Service

9.0

279 reviews

Wellness Area

7.9

26 reviews

Room

7.8

240 reviews

Food

7.4

77 reviews

Cleanliness

6.2

32 reviews

Bar and Beverages

6.1

25 reviews

Breakfast

5.9

14 reviews

Value for money

4.0

48 reviews

WiFi

3.8

7 reviews

Pool

3.2

24 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby.

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9.0

"Fantastic service"

Restaurant service is friendly and professional. Reception should be more attentive. Room service is perfect. Great concierge service.

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7.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Great room"

Great rooms, with comfortable beds and lovely views. Bathroom could be bigger. Rooms are relatively clean, and furniture is average. Shower can be a problem. Older rooms with subpar minibars.

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7.4

"Delicious food"

Great menu with excellent food, especially dessert. Food is a bit overpriced.

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6.2

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.1

"Standard bar"

Standard bar.

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5.9

"Breakfast is average"

Breakfast is average.

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4.0

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Pool should be renewed"

Pool should be renewed.

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9.9

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.5

"Great room"

Amply-sized rooms with excellent beds and superb views.

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7.2

"Delicious food"

Delicious food.

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4.3

"Value for money could be better"

Value for money could be better.

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9.9

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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7.1

"Great room"

Great room.

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9.6

"Great location"

Great location.

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9.1

"Fantastic service"

Fantastic service.

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7.9

"Rather comfortable"

Rather comfortable.

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7.1

"Great room"

Great room.

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