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160 East Pearson Street at Water Tower Place , 60611, Chicago, United States of America

Review Score

Based on 1005 reviews

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9.1

Location

9.6

171 reviews

Service

9.1

308 reviews

Room

8.2

252 reviews

Wellness Area

7.6

25 reviews

Amenities

7.1

92 reviews

Cleanliness

6.1

36 reviews

Breakfast

5.6

13 reviews

Pool

3.5

23 reviews

Value for money

3.5

43 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby.

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9.1

"Fantastic service"

Professional and friendly reception and restaurant service. Room service is perfect. Great concierge service. Great valet service.

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8.2

"Great room"

Rooms are large and clean enough, with great views. Bathrooms are moderately-sized, but substandard. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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7.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.1

"Great amenities"

Facilities are modern with a lovely conference area. Entrance area is ok. Unspectacular architecture. Elevator in need of updating.

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6.1

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.6

"Breakfast is average"

Breakfast is average.

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3.5

"Pool should be renewed"

Pool should be renewed.

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3.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.7

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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8.1

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Great room"

Comfortable beds in spacious rooms.

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7.3

"Delicious food"

Delicious food.

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8.9

"Fantastic service"

Fantastic service.

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7.6

"Great room"

Great room.

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9.4

"Great location"

Great location.

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9.2

"Fantastic service"

Fantastic service.

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8.1

"Very comfortable"

Very comfortable.

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7.6

"Great room"

Great room.

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7.4

"Great room"

Great room.

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