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160 East Pearson Street at Water Tower Place , 60611, Chicago, United States of America

Review Score

Based on 645 reviews

heart

8.6

Location

9.8

122 reviews

Comfort

8.7

77 reviews

Wellness Area

8.7

16 reviews

Service

8.6

204 reviews

Room

8.0

193 reviews

Cleanliness

7.1

31 reviews

Vibe

6.1

71 reviews

Breakfast

5.8

16 reviews

Amenities

4.8

55 reviews

Value for money

4.3

40 reviews

Bar and Beverages

2.5

13 reviews

Pool

0.9

17 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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8.7

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Room service is perfect. Great concierge service.

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8.0

"Great room"

Tidy rooms with great beds and lovely views, but bathrooms are poor. Spacious rooms with okay minibars. Old rooms with so-so maintenance and poor furnishing.

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7.1

"Clean"

Clean rooms. Moderately clean hotel facilities.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Entrance area is not particularly attractive. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious. Nice for romantic trips. Good for business people. Luxury hotel.

grey circle

5.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.8

"Amenities are not the best"

Low rated buildings and entrance area, with slightly outdated facilities. Beautiful architecture. Elevator in need of updating.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.5

"Bar could improve"

Bar could improve.

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0.9

"Pool should be renewed"

Pool should be renewed.

grey circle

9.8

"Great location"

Great location.

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8.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.9

"Great room"

Amply-sized rooms with excellent beds and superb views.

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6.5

"Food is all right"

Food is all right.

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6.4

"Decent vibe"

Decent vibe.

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5.9

"Breakfast is average"

Breakfast is average.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.2

"Value for money could be better"

Value for money could be better.

grey circle

9.8

"Great location"

Great location.

grey circle

8.8

"Rather comfortable"

Large, comfortable rooms.

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8.0

"Fantastic service"

Friendly service.

grey circle

7.7

"Great room"

Spacious rooms with excellent views.

grey circle

6.0

"Decent vibe"

Decent vibe.

grey circle

5.5

"Ordinary amenities"

Ordinary amenities.

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0.7

"Pool should be renewed"

Pool should be renewed.

grey circle

9.7

"Great location"

Great location.

grey circle

8.8

"Rather comfortable"

Rather comfortable.

grey circle

8.8

"Fantastic service"

Fantastic service.

grey circle

7.8

"Great room"

Great room.

grey circle

7.9

"Great room"

Great room.

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