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160 East Pearson Street at Water Tower Place , 60611, Chicago, United States of America

Review Score

Based on 668 reviews

heart

8.8

Location

9.7

132 reviews

Service

8.8

202 reviews

Wellness Area

8.1

20 reviews

Comfort

8.0

76 reviews

Room

7.3

187 reviews

Vibe

7.1

71 reviews

Cleanliness

6.8

26 reviews

Amenities

5.9

55 reviews

Value for money

5.4

38 reviews

Bar and Beverages

4.7

15 reviews

Breakfast

4.2

14 reviews

Pool

1.5

19 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Great concierge service.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Some rooms are noisy, and bathrooms are so-so.

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7.3

"Great room"

Big rooms with great beds and views, acceptably clean. Bathrooms are moderately-sized, but substandard. Shower can be a problem. Older rooms with subpar minibars.

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7.1

"Awesome vibe"

Awesome vibe. Entrance area is ok. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Luxurious Hotel. Nice for romantic trips. Good for business people. Luxury hotel.

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6.8

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.9

"Ordinary amenities"

Okay buildings and entrance area. New facilities. Elevator in need of updating. Beautiful architecture.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.7

"Bar could improve"

Bar could improve.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Pool should be renewed"

Pool should be renewed.

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9.8

"Great location"

Great location.

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8.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.0

"Rather comfortable"

Comfortable rooms and beds.

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7.4

"Delicious food"

Delicious food.

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7.4

"Awesome vibe"

Awesome vibe.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views.

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6.1

"Ordinary amenities"

Average hotel building.

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5.4

"Fairly good value for money"

Fairly good value for money.

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9.8

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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8.2

"Rather comfortable"

Rather comfortable.

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7.2

"Great room"

Great room.

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6.9

"Decent vibe"

Decent vibe.

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6.2

"Ordinary amenities"

Ordinary amenities.

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9.6

"Great location"

Great location.

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8.8

"Fantastic service"

Fantastic service.

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8.1

"Rather comfortable"

Rather comfortable.

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7.1

"Great room"

Great room.

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6.7

"Room is all right"

Room is all right.

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