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BLVD. KUKULCAN KM 17 LT. 50 ZONA HOTELERA , 77500, Isla Mujeres, Mexico

Review Score

Based on 1477 reviews

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8.3

Pool

9.6

127 reviews

Beach

9.4

181 reviews

Bar and Beverages

9.3

14 reviews

Breakfast

8.7

75 reviews

Location

8.7

196 reviews

Comfort

7.6

165 reviews

Room

7.2

384 reviews

Service

6.9

335 reviews

Value for money

6.1

129 reviews

WiFi

6.1

19 reviews

Wellness Area

1.2

12 reviews

100% Verified Real Reviews

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9.6

"Great pool"

Great pool.

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9.4

"Beautiful beach"

Clean beach.

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9.3

"Bar is awesome"

Bar is awesome.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. Reasonably accessible by car. Medium distance to city centre.

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7.6

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds. Bathroom could be bigger.

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7.2

"Great room"

Large rooms with great views, decent balconies, and so-so beds. Rooms are older and poorly maintained, but kitchenettes are OK. Small rooms and poorly cleaned bathrooms. Furniture needs more attention.

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6.9

"Service is adequate"

Great service, but bad reception. Friendly, professional service, especially in the restaurant, but lower quality housekeeping. Recreation staff is ok. Smooth booking process. Room service could have been improved. Great concierge service. Good shuttle service.

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6.1

"Fairly good value for money"

Fairly good value for money. Normally priced food.

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6.1

"Regular internet service"

Average wifi quality.

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1.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great pool"

Great pool.

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9.5

"Beautiful beach"

Beautiful beach.

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9.1

"Bar is awesome"

Bar is awesome.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location. Great shopping and the beach nearby.

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6.9

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception.

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6.4

"Room is all right"

Acceptable beds, balconies, and cleanliness. Rooms are spacious, with nice views, but bathrooms are not great. Outdated, poorly maintained rooms with insufficient A/C.

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5.9

"Regular internet service"

Average wifi quality.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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9.5

"Great pool"

Great pool.

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9.3

"Beautiful beach"

Beautiful beach.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location.

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7.8

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds.

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7.7

"Great room"

Large rooms with great balconies and views. Old, poorly-maintained rooms with deficient furniture and bathrooms. Kitchenette is acceptable.

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7.3

"Great amenities"

Good amenities and hotel building is acceptable.

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6.8

"Service is adequate"

Great service, but bad reception. Friendly service, especially in the restaurant.

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5.8

"Fairly good value for money"

Fairly good value for money.

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9.7

"Great pool"

Great pool.

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9.5

"Beautiful beach"

Beautiful beach.

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8.8

"Great location"

Great location.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.9

"Room is all right"

Rooms spacious and relatively tidy.

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5.9

"Fairly good value for money"

Fairly good value for money.

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