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BLVD. KUKULCAN KM 17 LT. 50 ZONA HOTELERA , 77500, Isla Mujeres, Mexico

Review Score

Based on 1433 reviews

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8.4

Pool

9.4

131 reviews

Beach

9.3

170 reviews

Breakfast

8.6

82 reviews

Location

8.5

191 reviews

Comfort

7.4

151 reviews

Service

6.9

324 reviews

Room

6.9

370 reviews

Value for money

5.5

118 reviews

WiFi

4.2

19 reviews

Wellness Area

1.5

15 reviews

100% Verified Real Reviews

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9.4

"Great pool"

Clean pool area.

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9.3

"Beautiful beach"

Clean beach.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.5

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. Fairly accessible by car with easy parking. City centre is hard to reach.

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7.4

"Rather comfortable"

Comfortable, quiet, spacious rooms with decent A/C. Small bathrooms and so-so beds.

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6.9

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Recreation staff is nice. Good restaurant service. Booking process is sufficient. Good shuttle service. Concierge service is average.

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6.9

"Room is all right"

Decent beds and rooms, great views. Spacious, clean rooms with good kitchenettes. Outdated, badly maintained rooms with poor furniture. Small rooms and poorly cleaned bathrooms. Average balconies and A/C. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great pool"

Great pool.

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9.4

"Beautiful beach"

Beautiful beach.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Excellent location close to the beach.

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6.9

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great.

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5.9

"Room is all right"

Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms. Large rooms with great views, decent balconies, and so-so beds.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive.

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9.3

"Great pool"

Great pool.

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9.3

"Beautiful beach"

Beautiful beach.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location.

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7.6

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds.

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7.3

"Great room"

Spacious, clean rooms with great views and good kitchenettes. Old, poorly-maintained rooms with deficient furniture and bathrooms. Average beds.

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6.8

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.6

"Ordinary amenities"

Average hotel building.

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5.3

"Fairly good value for money"

Fairly good value for money.

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9.4

"Beautiful beach"

Beautiful beach.

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8.7

"Great location"

Great location.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Fantastic service"

Friendly service.

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6.7

"Room is all right"

Big, decent rooms.

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6.6

"Ordinary amenities"

Average hotel building.

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5.5

"Fairly good value for money"

Fairly good value for money.

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