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BLVD. KUKULCAN KM 17 LT. 50 ZONA HOTELERA , 77500, Isla Mujeres, Mexico

Review Score

Based on 1423 reviews

heart

8.4

Pool

9.3

126 reviews

Beach

9.2

163 reviews

Breakfast

8.9

83 reviews

Bar and Beverages

8.2

15 reviews

Location

8.2

179 reviews

Room

7.7

364 reviews

Service

6.9

336 reviews

WiFi

6.0

21 reviews

Value for money

5.3

112 reviews

Wellness Area

1.6

16 reviews

100% Verified Real Reviews

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9.3

"Great pool"

Clean pool area.

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9.2

"Beautiful beach"

Clean beach.

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8.9

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Bar is awesome"

Bar is awesome.

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8.2

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. Fairly accessible by car with easy parking. City centre is hard to reach.

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7.7

"Great room"

Large rooms with great views and nice kitchenettes. Acceptable beds, balconies, and cleanliness. Bathrooms are dirty and rooms in need of maintenance. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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6.9

"Service is adequate"

Service professionalism and housekeeping are average. Great, friendly wait staff but poor reception. Recreation staff is ok. Shuttle service is ok. Booking process is sufficient. Concierge service is average.

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6.0

"Regular internet service"

Regular internet service.

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5.3

"Fairly good value for money"

Fairly good value for money. Normally priced food. Fair breakfast prices.

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1.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.5

"Great pool"

Great pool.

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9.3

"Beautiful beach"

Beautiful beach.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.3

"Bar is awesome"

Bar is awesome.

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8.1

"Great location"

Great location.

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7.1

"Fantastic service"

Generally good service, though professionalism is only so-so. Complaints about housekeeping and reception.

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7.0

"Great room"

Average but big rooms with wonderful views, and okay beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.2

"Great pool"

Great pool.

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9.1

"Beautiful beach"

Beautiful beach.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location.

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7.8

"Great room"

Big rooms with great beds and views, acceptably clean. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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6.8

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.4

"Ordinary amenities"

Great grounds and decent buildings.

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4.9

"Value for money could be better"

Value for money could be better.

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8.4

"Great location"

Great location.

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7.5

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Great room"

Spacious rooms.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.2

"Fairly good value for money"

Fairly good value for money.

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