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BLVD. KUKULCAN KM 17 LT. 50 ZONA HOTELERA , 77500, Isla Mujeres, Mexico

Review Score

Based on 1562 reviews

heart

8.2

Beach

9.2

185 reviews

Pool

9.1

136 reviews

Breakfast

9.0

74 reviews

Location

9.0

210 reviews

Comfort

7.4

177 reviews

Room

6.9

426 reviews

Service

6.6

353 reviews

Value for money

5.3

143 reviews

WiFi

4.8

20 reviews

Wellness Area

3.0

14 reviews

100% Verified Real Reviews

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9.2

"Beautiful beach"

Clean beach.

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9.1

"Great pool"

Good pool, acceptably clean.

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9.0

"Tasty breakfast"

Great and affordable breakfast.

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9.0

"Great location"

Great location somewhat accessible by car. Close to the beach, with great shopping and sightseeing nearby.

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7.4

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds. Bathroom could be bigger.

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6.9

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Large rooms with beautiful balconies and charming views. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms.

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6.6

"Service is adequate"

Great service, but bad reception. Friendly service, especially in the restaurant. Booking process is sufficient. Recreation staff is ok. Concierge service is average. Good shuttle service.

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5.3

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Fair breakfast prices.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great pool"

Great pool.

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9.4

"Beautiful beach"

Beautiful beach.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location. Great shopping and the beach nearby.

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7.0

"Fantastic service"

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping.

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6.3

"Room is all right"

Fairly clean, but aged, poorly maintained rooms with less clean bathrooms. Large rooms with great views, decent balconies, and so-so beds.

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5.4

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Beautiful beach"

Beautiful beach.

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9.1

"Great pool"

Great pool.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Excellent location close to the beach. Accessibility by car can be a challenge.

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7.6

"Rather comfortable"

Comfortable, large, reasonably quiet rooms with so-so beds.

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7.5

"Great room"

Large rooms with beautiful balconies and charming views. Complaints about bathrooms and furnishing, but okay beds and decently clean. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

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6.9

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating.

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6.8

"Service is adequate"

Great service, but bad reception. Friendly service, especially in the restaurant.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Beautiful beach"

Beautiful beach.

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9.3

"Great pool"

Great pool.

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9.1

"Great location"

Great location.

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7.4

"Rather comfortable"

Large, comfortable rooms.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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6.6

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.6

"Room is all right"

Rooms are big and decently clean, with great views but less impressive bathrooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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