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Hotel - Review and Rate

Review Score
Based on 2508 hotel reviews

heart_hoteldetailed

8.8

Pool

9.5

Beach

9.0

Cleanliness

8.6

Room

8.5

Location

8.5

Service

8.1

Comfort

7.8

WiFi

7.8

Breakfast

7.5

Value

7.4

THE ROYAL ISLANDER

THE ROYAL ISLANDER

BLVD. KUKULCAN KM , 77500, Cancun, Mexico

Rating: 8.8 out of 10 (2508 Reviews)

100% Verified Real Reviews

9.5

Great pool

  • Clean pool area.

9.0

Beautiful beach

  • Awesome beach and beach sports.
  • Beach cleanliness is ok.

8.6

Clean

  • Clean hotel facilities.
  • Pool surroundings and rooms are immaculate.
  • Bathroom needs cleaning.

8.5

Great room

  • Tidy rooms with average furniture and excellent balconies.
  • Great kitchenettes and views, but outdated, with poor A/C.
  • Spacious rooms with okay minibars.
  • Bathroom needs cleaning.

8.5

Great location

  • Good location, close to public transport.
  • Excellent location with good bars, restaurants, shopping and beaches nearby.
  • Fairly accessible by car with easy parking.
  • City centre is hard to reach.

8.1

Fantastic service

  • Complaints about the wait staff but overall friendly service.
  • Service, housekeeping and reception are all fine.
  • Recreation staff is nice.
  • Good shuttle service.
  • Room service is average.
  • Concierge service is average.
  • Hotel security can be an issue.

7.8

Very comfortable

  • Large, comfortable rooms.
  • Noise levels are OK, but A/C is poor.

7.8

Good internet service

  • Good internet service.
  • Average wifi quality.

7.5

Tasty breakfast

  • Great and affordable breakfast.

7.4

Best value for money

  • Best value for money.
  • Food is a bit overpriced.
  • Fair breakfast prices.

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Hotel:

THE ROYAL ISLANDER