cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

BLVD. KUKULCAN KM 17.5 LT. 50 , 77500, Isla Mujeres, Mexico

Review Score

Based on 1752 reviews

heart

8.4

Beach

9.5

221 reviews

Pool

9.3

135 reviews

Location

8.3

310 reviews

Breakfast

7.9

87 reviews

Comfort

7.9

179 reviews

Value for money

7.8

185 reviews

Room

7.6

462 reviews

Service

7.3

445 reviews

WiFi

5.0

27 reviews

Vibe

3.9

116 reviews

Wellness Area

2.7

17 reviews

100% Verified Real Reviews

grey circle

9.5

"Beautiful beach"

Lovely, clean beach which is great for sports.

grey circle

9.3

"Great pool"

Good pool, acceptably clean.

grey circle

8.3

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Easy to park but hard to drive to. Near to public transport and the airport. City centre is hard to reach. Restaurants & bars in the area are ok.

grey circle

7.9

"Tasty breakfast"

Great and affordable breakfast.

grey circle

7.9

"Rather comfortable"

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

grey circle

7.8

"Best value for money"

Best value for money. Normally priced food. Fair breakfast prices. Free internet.

grey circle

7.6

"Great room"

Clean rooms with great views and decent beds. Large rooms, with nice kitchenettes and balconies. Clean but generally poor bathrooms. Rooms needing updating with poor quality A/C and minibars. Poorly-maintained rooms with subpar TVs. Shower can be a problem.

grey circle

7.3

"Fantastic service"

Friendly service, but poorly rated management. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Recreation staff could be nicer. Good shuttle service. Smooth booking process. Great concierge service.

grey circle

5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

grey circle

3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Awesome for a beach holiday. Good for traveling with friends. Awesome for families.

grey circle

2.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.2

"Great pool"

Great pool.

grey circle

8.6

"Great location"

Good location, but hard to reach by car. Great shopping and the beach nearby.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Best value for money"

Best value for money.

grey circle

7.9

"Rather comfortable"

Big, comfortable, and quiet rooms.

grey circle

7.7

"Great room"

Spacious rooms with nice balconies and views, and great kitchenettes. Outdated rooms and bathrooms not up to standard.

grey circle

7.6

"Fantastic service"

Service is welcoming but the reception is subpar. Service is quite professional and decent in the restaurant. Recreation staff could be nicer.

grey circle

6.4

"Ordinary amenities"

Great grounds and decent buildings. Older facilities and unpleasant entrance area.

grey circle

3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

9.6

"Beautiful beach"

Beautiful beach.

grey circle

9.3

"Great pool"

Great pool.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Best value for money"

Best value for money.

grey circle

7.6

"Great location"

Great location near the airport. Great shopping and the beach nearby. Accessibility by car can be a challenge.

grey circle

7.5

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

grey circle

6.9

"Room is all right"

Average rooms with standard beds. Large, old rooms with a great view.

grey circle

6.4

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

grey circle

4.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

grey circle

9.6

"Beautiful beach"

Beautiful beach.

grey circle

9.3

"Great pool"

Great pool.

grey circle

8.1

"Great location"

Great location.

grey circle

7.7

"Rather comfortable"

Rather comfortable.

grey circle

7.5

"Great room"

Great room.

grey circle

6.7

"Service is adequate"

Service is adequate.

Upload your photos

Browse THE ROYAL ISLANDER traveller photo gallery

Photos from travellers