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Jl. Raya Senggigi Km 8 , 83355, Mataram, Indonesia

Review Score

Based on 572 reviews

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7.5

Location

9.2

108 reviews

Service

7.7

138 reviews

Breakfast

6.2

78 reviews

Amenities

5.7

91 reviews

Room

4.5

192 reviews

Cleanliness

4.0

53 reviews

Vibe

2.7

90 reviews

Wellness Area

1.8

6 reviews

WiFi

1.3

14 reviews

Bar and Beverages

0.0

16 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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7.7

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.2

"Breakfast is average"

Breakfast is average.

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5.7

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Terrace is not particularly attractive.

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4.5

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Great views, but poor quality beds and furniture in somewhat old rooms. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Atmosphere could be friendlier. Entrance area is ok. Good for traveling with friends. Good choice for a city trip.

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1.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Bar could improve"

Poor bar with subpar drinks.

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9.3

"Great location"

Great location.

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7.8

"Great pool"

Great pool.

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7.8

"Fantastic service"

Friendly service.

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6.3

"Breakfast is average"

Breakfast is average.

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5.4

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.8

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Rooms are big but old and in need of maintenance.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.0

"Great pool"

Great pool.

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7.8

"Fantastic service"

Friendly service.

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6.9

"Comfortable"

Comfortable.

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6.2

"Reasonable beach"

Reasonable beach.

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6.1

"Breakfast is average"

Breakfast is average.

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5.8

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Room needs to be improved"

Rooms could be cleaner.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Vibe is not too good"

Vibe is not too good.

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