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20 EAST DELAWARE PLACE , 60611, Chicago, United States of America

Review Score

Based on 1424 reviews

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9.3

Location

9.6

438 reviews

Cleanliness

9.3

136 reviews

Service

9.2

563 reviews

Comfort

8.7

271 reviews

Room

8.3

483 reviews

WiFi

8.3

15 reviews

Breakfast

7.0

37 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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9.2

"Fantastic service"

Complaints about the wait staff but overall friendly service. Well-managed, with professional service. Average bar service and housekeeping. Great concierge service. Room service is average. Booking process should be better organized.

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8.7

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.3

"Great room"

Modern rooms, with good TV's. Tidy, spacious rooms with excellent beds and decent minibars. Decently-clean rooms with spacious bathrooms. Rooms decently maintained, but furniture is not excellent. Great shower. No view and poor quality kitchenette.

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8.3

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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9.7

"Great location"

Great location. Good shopping and sightseeing.

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9.4

"Clean"

Clean rooms.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.8

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel.

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7.8

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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9.7

"Great location"

Great location.

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9.4

"Clean"

Clean rooms.

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9.3

"Fantastic service"

Friendly service.

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8.7

"Very comfortable"

Large, comfortable rooms.

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8.3

"Awesome vibe"

Awesome vibe.

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7.9

"Great room"

Spacious and tidy rooms.

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7.2

"Best value for money"

Best value for money.

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9.7

"Great location"

Great location.

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7.3

"Great room"

Great room.

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