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81-83 Waterloo Road , SE1 8UD, London, United Kingdom

Review Score

Based on 1563 reviews

heart

7.7

Location

9.2

502 reviews

Food

8.5

80 reviews

Breakfast

8.5

354 reviews

Bar and Beverages

7.9

122 reviews

Vibe

7.9

138 reviews

Service

7.7

352 reviews

WiFi

5.9

20 reviews

Room

5.8

561 reviews

Cleanliness

4.9

163 reviews

Amenities

2.2

193 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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8.5

"Delicious food"

Excellent menu and food at good prices.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel. Entrance area is not particularly attractive. Hotel is relatively luxurious. Good choice for a city trip. Suitable for solo travelers. Good for business people.

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7.7

"Fantastic service"

Inadequate housekeeping, but good management and friendly service. General service, restaurant service and reception are decent.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.8

"Room is all right"

New, moderately clean rooms with so-so beds. Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. No views, TV's and A/C substandard. Shower was ok.

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4.9

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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2.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.1

"Great location"

Great location with excellent sightseeing. Close to public transport and the train.

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8.6

"Delicious food"

Delicious food.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service.

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5.6

"Room is all right"

Okay bathrooms and beds in decently clean rooms. Small, poorly maintained rooms with subpar A/C and furnishing. Shower was ok. New rooms.

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5.1

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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3.8

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location with excellent sightseeing. Train station is close.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.2

"Bar is awesome"

Bar is awesome.

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8.2

"Delicious food"

Delicious food.

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7.8

"Fantastic service"

Service is welcoming but the reception is subpar.

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4.8

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Room needs to be improved"

Small and poorly maintained rooms. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. New, clean enough rooms. Shower was ok.

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3.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.0

"Great location"

Great location, close to the train station.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service.

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7.6

"Awesome vibe"

Awesome vibe.

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5.1

"Room is all right"

Rooms, bathrooms and beds are decent. Rooms could be larger.

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3.7

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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5.1

"Room is all right"

Room is all right.

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4.2

"More comfort would be nice"

More comfort would be nice.

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