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21 EAST 5TH STREET , 45202, Cincinnati, United States of America

Review Score

Based on 2487 reviews

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8.5

Location

8.7

535 reviews

Pool

8.2

54 reviews

Service

7.9

563 reviews

Room

7.6

790 reviews

Cleanliness

6.4

298 reviews

Bar and Beverages

5.5

32 reviews

Amenities

5.4

176 reviews

Breakfast

4.9

51 reviews

WiFi

4.9

87 reviews

Value for money

4.1

198 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.2

"Great pool"

Great but poorly cleaned pool.

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7.9

"Fantastic service"

Service is generally friendly, although bar service is poor. General service, restaurant service and reception are decent. Great valet service. Room service is average. Recreation staff is nice. Booking process should be better organized. Housekeeping can be a problem. Great hotel security.

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7.6

"Great room"

Excellent rooms with wonderful beds. Decently clean rooms with okay furniture and beautiful views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower was ok. Rooms needing updating with poor quality A/C and minibars.

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6.4

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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5.5

"Standard bar"

Alright but spendy bar. The bar needs better service.

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5.4

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Elevator in need of updating. Hotel grounds are pleasant, but facilities are outdated.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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4.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food and beverages are pricey.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great location"

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.3

"Very comfortable"

Wonderful beds and comfort with acceptable noise level.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms acceptably clean, but needing maintenance, with poor bathrooms. Shower was ok.

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6.2

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.9

"Standard bar"

Standard bar.

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5.2

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.2

"Value for money could be better"

Value for money could be better.

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2.4

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Great location"

Great location. Pricey, inconvenient parking.

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7.5

"Fantastic service"

Friendly service, and reception was okay.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Bathroom needs cleaning.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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3.9

"Value for money could be better"

Value for money could be better.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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6.8

"Room is all right"

Room is all right.

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8.9

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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6.6

"Room is all right"

Room is all right.

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