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21 EAST 5TH STREET , 45202, Cincinnati, United States of America

Review Score

Based on 2447 reviews

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8.5

Wellness Area

9.2

42 reviews

Location

8.6

549 reviews

Pool

7.8

53 reviews

Service

7.7

564 reviews

Room

7.5

786 reviews

Cleanliness

6.4

297 reviews

Amenities

5.1

183 reviews

WiFi

5.0

89 reviews

Breakfast

4.8

52 reviews

Value for money

4.5

197 reviews

Bar and Beverages

4.4

32 reviews

100% Verified Real Reviews

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.

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7.8

"Great pool"

Good pool, acceptably clean.

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7.7

"Fantastic service"

Service is generally friendly, although bar service is poor. General service, restaurant service and reception are decent. Great valet service. Room service is average. Housekeeping can be a problem. Recreation staff is nice. Booking process is sufficient.

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7.5

"Great room"

Excellent rooms with wonderful beds. Decently clean rooms with okay furniture and beautiful views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower was ok. Rooms needing updating with poor quality A/C and minibars.

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6.4

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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5.1

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating. Outdated facilities, not accessible for those with handicaps. Good meeting & event facilities. Beautiful architecture.

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5.0

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Fair breakfast prices. Food and beverages are pricey.

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4.4

"Bar could improve"

Guests complain about the price and quality of the bar. Pool bar needs better service.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great location"

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

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7.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.5

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.5

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Shower was ok.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.1

"Standard bar"

Standard bar.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Value for money could be better"

Value for money could be better.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location. Pricey, inconvenient parking.

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7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.6

"Room is all right"

Cleanliness is lacking in rooms and bathrooms. Excellent beds and great views.

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6.2

"Decent vibe"

Decent vibe.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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6.8

"Room is all right"

Room is all right.

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8.6

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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6.8

"Room is all right"

Room is all right.

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