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21 EAST 5TH STREET , 45202, Cincinnati, United States of America

Review Score

Based on 1785 reviews

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8.3

Location

8.7

457 reviews

Pool

8.1

44 reviews

Service

7.5

417 reviews

Room

6.7

582 reviews

Cleanliness

6.6

230 reviews

Food

6.4

63 reviews

Bar and Beverages

5.3

24 reviews

Breakfast

5.1

41 reviews

Value for money

4.3

149 reviews

Amenities

4.2

116 reviews

WiFi

2.6

71 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.1

"Great pool"

Good pool, acceptably clean.

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7.5

"Fantastic service"

Friendly service, but poorly rated management. General service, restaurant service and reception are decent. Great valet service. Room service could have been improved. Average bar service and housekeeping. Recreation staff is nice. Booking process should be better organized.

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6.7

"Room is all right"

Great beds and views, but so-so furniture and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem. Relatively new rooms.

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6.6

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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6.4

"Food is all right"

Food is so-so, with low reviewed desserts. Good menu, with average prices.

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5.3

"Standard bar"

Standard bar. Bar service is acceptable.

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5.1

"Breakfast is average"

Decent and moderately priced breakfast.

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4.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Normally priced food.

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4.2

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Beautiful architecture.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Room is all right"

Moderately clean and modern rooms with great beds and views. Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Food is all right"

Food is all right.

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5.6

"Standard bar"

Standard bar.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Great location"

Great location. Pricey, inconvenient parking.

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7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.2

"Food is all right"

Food is all right.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.0

"Room is all right"

Cleanliness is lacking in rooms and bathrooms. Excellent beds and great views.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great location"

Great location.

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7.6

"Rather comfortable"

Rather comfortable.

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7.5

"Fantastic service"

Fantastic service.

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6.6

"Room is all right"

Room is all right.

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8.9

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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6.8

"Quite clean"

Quite clean.

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6.7

"Room is all right"

Room is all right.

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