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Hotel - Review and Rate

Review Score
Based on 2421 hotel reviews

heart_hoteldetailed

8.7

Location

8.7

Service

8.0

Room

7.8

Cleanliness

7.0

Food

6.3

Bar

5.8

Amenities

5.8

WiFi

4.8

Breakfast

4.6

Value

4.5

WESTIN CINCINNATI

WESTIN CINCINNATI

21 EAST 5TH STREET, 45202, Cincinnati, United States of America

Rating: 8.7 out of 10 (2421 Reviews)

100% Verified Real Reviews

8.7

Great location

  • Great location.
  • Pricey, inconvenient parking.
  • Central location with great sightseeing, dining out and shopping.

8.0

Fantastic service

  • Reception is great and bar service is so-so, although overall service is friendly.
  • Poor restaurant service and housekeeping, but professional enough service overall.
  • Great valet service.
  • Room service is perfect.
  • Booking process should be better organized.
  • Great hotel security.

7.8

Great room

  • Amply-sized rooms with excellent beds and superb views.
  • Acceptably clean rooms, but needing maintenance with bad furniture.
  • Small rooms and poorly cleaned bathrooms.
  • Rooms needing updating with poor quality A/C and minibars.
  • Shower was ok.

7.0

Clean

  • Clean hotel facilities.
  • Rooms and pool are acceptably clean.
  • Bathroom needs cleaning.

6.3

Food is all right

  • Decent food and menu.
  • Great desserts & fruits.

5.8

Standard bar

  • Alright but spendy bar.
  • Good alcoholic drinks.
  • Bar service is acceptable.

5.8

Ordinary amenities

  • Hotel has an average building, generally, but an excellent conference centre.
  • Hotel grounds and lobby are nice, but facilities are outdated.
  • Elevator in need of updating.
  • Unspectacular architecture.

4.8

Complaints about WiFi

  • Wifi quality could be improved.
  • Relatively high internet cost.

4.6

Breakfast can be improved

  • Breakfast is reasonably priced, but not exceptional.

4.5

Value for money could be better

  • Value for money could be better.
  • Relatively high internet cost.
  • Acceptable breakfast prices.
  • Beverages could be cheaper.

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WESTIN CINCINNATI