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21 EAST 5TH STREET , 45202, Cincinnati, United States of America

Review Score

Based on 2491 reviews

heart

8.5

Location

8.8

520 reviews

Pool

8.1

52 reviews

Service

8.0

565 reviews

Room

7.7

794 reviews

Cleanliness

6.7

296 reviews

Amenities

5.3

177 reviews

WiFi

5.2

86 reviews

Bar and Beverages

5.0

34 reviews

Breakfast

4.7

54 reviews

Value for money

4.1

189 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.1

"Great pool"

Good pool, acceptably clean.

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8.0

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Professional service and great reception, but poor housekeeping. Great valet service. Room service is average. Recreation staff is nice. Booking process should be better organized. Great hotel security.

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7.7

"Great room"

Wonderful beds and views in big but old rooms. Rooms are relatively clean, and furniture is average. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower was ok.

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6.7

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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5.3

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Elevator in need of updating. Hotel grounds are pleasant, but facilities are outdated.

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5.2

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.0

"Standard bar"

Alright but spendy bar. Bar service is acceptable.

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4.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Fair breakfast prices. Food and beverages are pricey.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great location"

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Very comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.2

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms. Shower was ok.

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6.4

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.6

"Standard bar"

Standard bar.

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5.1

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.2

"Value for money could be better"

Value for money could be better.

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2.6

"Complaints about WiFi"

Complaints about WiFi.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.6

"Fantastic service"

Friendly service, and reception was okay.

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6.4

"Room is all right"

Rooms are quite clean and beds are standard. Bathroom needs cleaning.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.0

"Value for money could be better"

Value for money could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Great room.

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9.0

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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