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21 EAST 5TH STREET , 45202, Cincinnati, United States of America

Review Score

Based on 1971 reviews

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8.3

Wellness Area

9.3

31 reviews

Location

8.8

467 reviews

Pool

7.7

41 reviews

Service

7.3

449 reviews

Room

6.6

631 reviews

Cleanliness

6.5

246 reviews

Breakfast

5.1

41 reviews

Amenities

4.8

138 reviews

Value for money

4.5

162 reviews

WiFi

2.2

78 reviews

100% Verified Real Reviews

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.7

"Great pool"

Good pool, acceptably clean.

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7.3

"Fantastic service"

Good enough management and very friendly staff. Service, housekeeping and reception are all fine. Room service could have been improved. Great valet service. Old, neglected rooms with uncomfortable beds, yet lovely views. Recreation staff is nice. Booking process should be better organized.

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6.6

"Room is all right"

Rooms are fairly clean, though poorly-maintained. Large rooms, great views, comfortable beds, and nice furniture. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

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6.5

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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5.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Great conference area and nice entrance area. Beautiful architecture.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Fair breakfast prices. Food is a bit overpriced.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Room is all right"

Big rooms with great beds and views, acceptably clean. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Shower was ok.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Food is all right"

Food is all right.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Great location"

Great location. Pricey, inconvenient parking.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Food is all right"

Food is all right.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.9

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathroom needs cleaning.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location.

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7.3

"Fantastic service"

Fantastic service.

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6.5

"Room is all right"

Room is all right.

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9.0

"Great location"

Great location.

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7.1

"Fantastic service"

Fantastic service.

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6.4

"Room is all right"

Room cleanliness is acceptable.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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