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BOULEVARD KUKULCAN KM 12.5 LT , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 1231 reviews

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9.1

Location

9.6

294 reviews

Wellness Area

9.4

33 reviews

Pool

9.4

168 reviews

Amenities

9.4

129 reviews

Cleanliness

8.8

87 reviews

Vibe

8.4

63 reviews

Service

8.4

338 reviews

Room

8.3

331 reviews

WiFi

8.3

6 reviews

Food

6.0

111 reviews

Breakfast

4.3

24 reviews

Value for money

4.2

92 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Good parking, close to public transport.

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9.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.4

"Great pool"

Clean pool area.

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9.4

"Great amenities"

New facilities with a great entrance area. Pleasant hotel grounds. Beautiful architecture.

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8.8

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate.

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8.4

"Awesome vibe"

Awesome vibe. Modern Hotel. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Good resort hotel. Awesome for families. Awesome for a beach holiday.

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8.4

"Fantastic service"

Great, friendly housekeeping. Great laundry service and all-around professional staff. Service at reception and in restaurant are okay. Great concierge service. Room service could have been improved.

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8.3

"Great room"

Spacious, new rooms with comfortable beds, although only somewhat maintained. Great views from excellent balconies in clean rooms with great kitchenettes. Large, so-so bathroom. Substandard A/C and furniture.

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8.3

"Good internet service"

Good internet service.

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6.0

"Food is all right"

Menu, and prices, could be improved.

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4.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.5

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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9.3

"Great amenities"

Nice building.

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9.3

"Beautiful beach"

Beautiful beach.

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9.2

"Great pool"

Great pool.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.8

"Great room"

Clean rooms with excellent beds and kitchenettes. Rooms are spacious and have great views but are lacking in maintenance.

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6.0

"Food is all right"

Menu, and prices, could be improved.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.6

"Great location"

Great location near lots of shopping.

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9.5

"Great pool"

Great pool.

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9.2

"Great amenities"

Nice building.

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8.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.2

"Great room"

Great rooms, with comfortable beds and lovely views.

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6.2

"Food is all right"

Food is all right.

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4.0

"Value for money could be better"

Value for money could be better.

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8.1

"Great room"

Great room.

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7.9

"Fantastic service"

Fantastic service.

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4.0

"Value for money could be better"

Value for money could be better.

Photos from travellers