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The Westin Palace

  • hotel stars
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Piazza della Repubblica 20, 20124, Milano, Italy

Review score

Based on 1240 hotel review

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8.7

Location

9.1

207 reviews

Service

8.6

293 reviews

Comfort

8.3

134 reviews

Bar and Beverages

8.3

23 reviews

Amenities

8.0

69 reviews

Vibe

7.6

104 reviews

Room

7.4

272 reviews

Cleanliness

6.4

49 reviews

Breakfast

4.8

89 reviews

Value for money

4.0

78 reviews

WiFi

2.6

15 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, but hard to reach by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is average. Average restaurant service.

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8.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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8.3

"Bar is awesome"

Bar is awesome.

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8.0

"Great amenities"

Some new facilities, with great buildings and an excellent entrance area. Beautiful architecture. Adequate terrace.

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7.6

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Stylish hotel. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Nice for romantic trips. Luxury hotel. Good choice for a city trip.

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7.4

"Great room"

Wonderful beds and views in big but old rooms. Reasonably clean rooms with standard furniture, although maintenance levels and air conditioning are poor. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Normally priced food.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Near city centre in a great location. Close to public transport and the train.

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8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Bar is awesome"

Bar is awesome.

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7.9

"Great room"

Large, clean rooms with excellent beds. Outdated rooms and bathrooms not up to standard.

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7.5

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area.

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7.5

"Great amenities"

Great hotel buildings and entrance area. Adequate terrace.

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7.0

"Delicious food"

Okay food with decent prices.

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6.6

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Value for money could be better"

Value for money could be better. Normally priced food.

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9.4

"Great location"

Good location, close to public transport.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service. Room service is average.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.8

"Great amenities"

Nice building.

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7.4

"Great room"

Large rooms with great beds but below-average bathrooms.

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6.4

"Food is all right"

Food is all right.

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5.9

"Quite clean"

Quite clean.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.2

"Awesome vibe"

Awesome vibe. Hotel could use some updating.

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6.9

"Room is all right"

Fairly clean, spacious rooms with great beds, but poorly rated bathrooms.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Breakfast is average"

Breakfast is average.

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3.9

"Value for money could be better"

Value for money could be better.

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8.8

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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8.0

"Awesome vibe"

Awesome vibe.

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7.3

"Great room"

Great room.

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4.1

"Value for money could be better"

Value for money could be better.

Photos from travellers