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Jalan Sungai Chat, 80100, Johor Bahru, Plentong, Malaysia

Review Score

Based on 4825 reviews

heart

7.7

Service

7.8

1059 reviews

Comfort

7.6

685 reviews

Location

7.6

624 reviews

Room

5.4

1708 reviews

Breakfast

5.3

348 reviews

Vibe

4.6

362 reviews

Amenities

4.6

344 reviews

WiFi

2.5

77 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Decent reception and housekeeping. Room service is average. Good shuttle service. Booking process is sufficient. Concierge service could be more helpful. Recreation staff is nice. Hotel security is ok.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.6

"Great location"

Great location. Parking is rare. Centrally located, reasonably close to shopping. Convenient car access and well-priced parking.

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5.4

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Stylish hotel.

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4.6

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Adequate meeting & event facilities. Unspectacular architecture. Elevator in need of updating. Kids facilities are inadequate.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, reasonably close to shopping.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average.

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7.3

"Great location"

Generally well-located with OK shopping options. Easy car access but inadequate parking.

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6.1

"Room is all right"

A/C is deficient and the rooms need more maintenance, but overall okay. Amply-sized rooms with excellent beds and superb views. Complaints about age, cleanliness, and furnishing of the rooms. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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5.1

"Breakfast is average"

Breakfast is average.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.4

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Amply-sized rooms with excellent beds and superb views. Complaints about age, cleanliness, and furnishing of the rooms.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.0

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.7

"Breakfast is average"

Breakfast is average.

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5.3

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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