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525 Bay Street , M5G 2L2, Toronto, Canada

Review Score

Based on 2567 reviews

heart

8.6

Location

9.5

536 reviews

Bar and Beverages

9.0

24 reviews

Service

8.8

616 reviews

Room

7.7

605 reviews

Breakfast

6.5

95 reviews

WiFi

4.6

101 reviews

Value for money

3.5

184 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.8

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Room service is average. Great concierge service. Recreation staff is nice.

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7.7

"Great room"

Modern, clean rooms with good beds, but A/C is substandard. Spacious, moderately well-maintained rooms with nice views. Complaints about minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Adequate furniture and TVs. Great shower.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.5

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.7

"Room is all right"

Clean, typical rooms with comfortable beds and standard bathrooms. Minibar can be a problem.

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6.5

"Breakfast is average"

Breakfast is average.

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6.3

"Ordinary amenities"

Average hotel building.

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5.8

"Ordinary pool"

Ordinary pool.

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3.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service and great reception.

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7.3

"Rather comfortable"

Comfortable rooms and beds.

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7.2

"Great room"

Average bathrooms and tidy, relatively well-maintained rooms with great beds.

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3.2

"Value for money could be better"

Value for money could be better.

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2.6

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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7.9

"Clean"

Clean.

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7.6

"Rather comfortable"

Comfortable rooms and beds.

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6.8

"Room is all right"

Great beds in okay rooms.

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3.7

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location.

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9.0

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Great room.

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