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588 Dundas Street West , M5T 1H5, Toronto, Canada

Review score

Based on 948 hotel review

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5.5

Location

8.6

191 reviews

WiFi

5.8

50 reviews

Breakfast

4.6

10 reviews

Service

4.1

195 reviews

Room

3.2

322 reviews

Comfort

2.3

207 reviews

100% Verified Real Reviews

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8.6

"Great location"

Good location, close to public transport. Near to downtown with good options for sightseeing. Average parking.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Service could be improved"

Service is described as unprofessional, with mediocre housekeeping and poor reception. Complaints about management, but acceptably friendly staff. Great hotel security. Booking process should be better organized.

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3.2

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Shower can be a problem. Kitchenette is acceptable. Good minibar.

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2.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.6

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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6.1

"Regular internet service"

Average wifi quality.

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4.0

"Service could be improved"

Complaints about quality and professionalism of management and reception. Service is relatively friendly.

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3.4

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, beds, and TVs. Shower can be a problem. Kitchenette is acceptable.

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2.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.3

"Great location"

Near city centre in a great location.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Service could be improved"

Complaints about quality and professionalism of management and reception. Service is relatively friendly.

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3.0

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Shower can be a problem.

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2.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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8.7

"Great location"

Great location.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Service could be improved"

Service could be improved.

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3.4

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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2.1

"More comfort would be nice"

More comfort would be nice.

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