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120 Tounosawa , 250-0315, Hakone-machi, Japan

Review Score

Based on 253 reviews

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7.6

Breakfast

9.7

45 reviews

Service

7.7

63 reviews

Location

6.8

68 reviews

Room

6.6

135 reviews

Cleanliness

3.6

28 reviews

Amenities

2.7

24 reviews

Vibe

2.5

52 reviews

100% Verified Real Reviews

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9.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly, professional service, though reception is subpar.

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6.8

"Location is ok"

Location is ok. Close to public transport and the train. Reasonably accessible by car.

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6.6

"Room is all right"

Big enough rooms with awesome views. Small rooms and poorly cleaned bathrooms. Outdated, rooms with poor cleanliness and maintenance.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Good for traveling with friends.

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9.8

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Fantastic service.

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7.7

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Room is all right"

Big enough rooms with awesome views. Guests complained about bathrooms and general cleanliness of the rooms.

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6.8

"Location is ok"

Location is ok. Fairly accessible by car and close to public transport.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.7

"Fantastic service"

Fantastic service.

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6.8

"Location is ok"

Location is ok.

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6.4

"Room is all right"

Rooms are alright, with great views, but poorly rated bathrooms.

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2.8

"Vibe is not too good"

Vibe is not too good.

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