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120 Tounosawa , 250-0315, Hakone-machi, Japan

Review Score

Based on 279 reviews

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7.6

Breakfast

9.3

64 reviews

Service

8.6

70 reviews

Room

7.6

153 reviews

Location

6.5

82 reviews

Cleanliness

4.5

30 reviews

WiFi

4.2

6 reviews

Vibe

3.4

65 reviews

Amenities

3.1

33 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Great and affordable breakfast.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Great room"

Fantastic beds and views in big, decently maintained rooms. Mediocre sized, poorly cleaned bathrooms. Dated, poorly cleaned rooms.

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6.5

"Location is ok"

Location is ok. Close to public transport and the train. Reasonably accessible by car. Shopping is ok.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Good choice for a city trip. Good for traveling with friends.

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3.1

"Amenities are not the best"

Facilities in need of refurbishment.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Fantastic service.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.4

"Great room"

Spacious rooms with excellent views. Poorly cleaned, old rooms and bathrooms.

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6.7

"Location is ok"

Location is ok. Fairly accessible by car and close to public transport.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Friendly service.

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7.4

"Great room"

Rooms are spacious, with nice views, but bathrooms are not great.

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6.4

"Location is ok"

Location is ok.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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