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620 CHURCH STREET, M4Y 2G2, Toronto, Canada

Review Score

Based on 1533 reviews

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7.2

Location

8.9

368 reviews

Bar and Beverages

8.6

5 reviews

Service

7.5

363 reviews

Pool

7.0

72 reviews

Breakfast

5.0

35 reviews

Room

5.0

673 reviews

WiFi

4.1

63 reviews

Cleanliness

3.5

202 reviews

Vibe

3.4

174 reviews

Amenities

2.8

145 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

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8.6

"Bar is awesome"

Bar is awesome.

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7.5

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Booking process should be better organized. Room service could have been improved.

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7.0

"Great pool"

Acceptable pools with some cleanliness complaints.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Room is all right"

Poorly cleaned, outdated rooms with subpar TV's. Badly-maintained rooms and balconies with poor A/C and furniture. Large rooms with nice views and OK beds. Small rooms and poorly cleaned bathrooms. Kitchenettes and minibars are as expected. Shower can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Good for business people.

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2.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.1

"Great location"

Great location near shopping and public transport. Parking is rare.

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7.1

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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5.0

"Room is all right"

Rooms are large but untidy, with badly rated bathrooms. Old, inadequately maintained rooms with subpar TV's. Beds and kitchenettes are so-so. Below average furnishing, balconies, and A/C.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.2

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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8.5

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

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7.6

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.8

"Ordinary pool"

Ordinary pool.

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5.2

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Poorly cleaned, old rooms and bathrooms. Spacious rooms with excellent views. Below average furnishing, balconies, and A/C. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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9.1

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.1

"Great pool"

Great pool.

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5.0

"Room is all right"

Large rooms but untidy and need updating. Badly-maintained rooms and balconies with poor A/C and furniture. Kitchenette is acceptable.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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2.5

"Amenities are not the best"

Facilities in need of refurbishment.

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8.6

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.9

"Comfortable"

Beds are decent and generally comfortable.

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4.9

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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