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Kuala Lumpur City Center, 50088, Kuala Lumpur, Malaysia

Review Score

Based on 7987 reviews

heart

9.0

Location

9.6

2094 reviews

WiFi

8.6

59 reviews

Room

8.4

2232 reviews

Breakfast

8.3

606 reviews

Service

8.3

1602 reviews

Cleanliness

8.1

387 reviews

Bar and Beverages

8.0

276 reviews

Comfort

7.6

628 reviews

Amenities

7.5

556 reviews

Food

7.5

492 reviews

Value for money

6.8

522 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good accessibility by car. Near public transport, airport, and train station. Close to business sites. Standard parking prices.

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8.6

"Good internet service"

Good wifi quality. Free internet.

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8.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Decently-clean rooms with spacious bathrooms. Older rooms and furniture. Poorly-maintained rooms with inadequate A/C and bad minibars. Great shower.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Fantastic service"

Welcoming service and acceptable reception and restaurant service. Professional service with great management and housekeeping. Room service is perfect. Good shuttle service. Concierge service is average. Booking process is sufficient. Pool bar needs better service.

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8.1

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool. Bathrooms are relatively clean, but the dining area needs better cleaning.

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8.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices. Pool bar needs better service.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.5

"Great amenities"

Good outdoor sports facilities. Well-equipped conference area and lovely hotel grounds. Nice hotel grounds and entrance area is alright. Good kids facilities but outdated. Unspectacular architecture. Elevator in need of updating. Adequate terrace.

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7.5

"Delicious food"

Great food, especially desserts and snacks. Decent menu, but restaurant is poorly cleaned and subpar overall. Food is relatively good value, and side dishes are of average quality. Fish & seafood is acceptable. Average vegetarian & vegan dishes.

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6.8

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast. Standard beverage prices. Free internet.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good car accessibility, and close to public transport.

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8.6

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Room service is perfect. Great concierge service. Hotel security is ok.

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8.6

"Good internet service"

Good wifi quality.

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8.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom. Older rooms and furniture. Great shower.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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7.7

"Great amenities"

Great buildings and decent entrance area. Elevator in need of updating.

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6.5

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast. Standard beverage prices.

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9.6

"Great location"

Great location. Good shopping and sightseeing. Good car access, but so-so parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Room service is perfect.

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8.5

"Good internet service"

Good wifi quality.

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8.2

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Large, so-so bathroom. Outdated, badly maintained rooms with poor furniture.

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8.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.9

"Clean"

Clean hotel facilities. Clean rooms.

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9.7

"Great location"

Great location. Good shopping and sightseeing.

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8.6

"Good internet service"

Good wifi quality.

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8.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Old rooms with average bathrooms.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Room service is perfect.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Bar is awesome"

Bar is awesome.

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7.3

"Great amenities"

Great buildings and decent entrance area. Elevator in need of updating.

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7.0

"Best value for money"

Fairly good value for money.

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9.1

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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8.4

"Fantastic service"

Service is professional and friendly.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Bar is awesome"

Bar is awesome.

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8.1

"Clean"

Clean rooms.

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