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Kuala Lumpur City Center, 50088, Kuala Lumpur, Malaysia

Review Score

Based on 11160 reviews

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8.8

Location

9.5

2328 reviews

Room

8.6

2829 reviews

Service

8.4

2198 reviews

WiFi

8.4

54 reviews

Breakfast

7.8

836 reviews

Cleanliness

7.5

516 reviews

Bar and Beverages

7.5

376 reviews

Comfort

7.3

777 reviews

Amenities

7.2

744 reviews

Value for money

6.5

548 reviews

Beach

5.0

6 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Average parking. Close to business sites.

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8.6

"Great room"

Clean rooms with excellent beds and kitchenettes. Big rooms with lovely views, but poorly-maintained with poor furniture. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower was ok.

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8.4

"Fantastic service"

Friendly service staff, good service at the pool and beach and efficient management. Reception is OK, housekeeping good and service professional. Room service is perfect. Good shuttle service. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process should be better organized. Recreation staff could be nicer. Great hotel security. Good laundry service.

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8.4

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices. Bar service is acceptable.

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7.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.2

"Great amenities"

Great hotel grounds and outdoor sports facilities. Great buildings and decent entrance area. Generally old facilities, although conference area was good. Architecture not so nice. Elevator in need of updating. Kids facilities are inadequate. Good handicap accessible facilities. Nice smoking area. Adequate terrace.

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6.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Standard beverage prices. Free internet.

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5.0

"Reasonable beach"

Reasonable beach.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom. Old rooms with poor furniture and TV's. Shower was ok.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service. Room service is perfect.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Clean"

Clean hotel facilities. Clean rooms.

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7.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.4

"Great amenities"

Great hotel buildings and entrance area.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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6.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.7

"Great room"

Tidy rooms with nice beds, and acceptable bathrooms. Spacious, yet old rooms with poor furniture but lovely views.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service.

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7.9

"Bar is awesome"

Bar is awesome.

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7.5

"Clean"

Clean hotel facilities. Clean rooms.

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6.7

"Fairly good value for money"

Fairly good value for money.

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9.7

"Great location"

Great location. Good shopping and sightseeing.

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8.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.8

"Clean"

Clean rooms.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great amenities"

Nice building.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Bar is awesome"

Bar is awesome.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.4

"Fantastic service"

Fantastic service.

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8.4

"Great room"

Spacious rooms with excellent views.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Fairly good value for money"

Fairly good value for money.

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