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Kuala Lumpur City Center, 50088, Kuala Lumpur, Malaysia

Review Score

Based on 7948 reviews

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9.1

Location

9.6

2127 reviews

Service

8.7

1720 reviews

WiFi

8.7

73 reviews

Room

8.6

2274 reviews

Cleanliness

8.4

409 reviews

Breakfast

8.2

618 reviews

Bar and Beverages

8.0

281 reviews

Comfort

7.8

651 reviews

Amenities

7.8

598 reviews

Food

7.7

533 reviews

Value for money

6.8

549 reviews

Beach

4.4

7 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Near to public transport and the airport. Average parking. Medium distance to train station. Close to business sites.

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8.7

"Fantastic service"

Warm service overall, reasonable bar service and standard reception. Professional service with great housekeeping and restaurant service. Good shuttle service. Room service is perfect. Great concierge service. Smooth booking process. Hotel security is ok.

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8.7

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Decently-clean rooms with spacious bathrooms. Adequate room age and A/C. TV's and furniture not great. Great shower.

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8.4

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool. Bathrooms are relatively clean, but the dining area needs better cleaning.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices. Bar service is acceptable.

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7.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

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7.8

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Nice grounds with great facilities for kids. Unspectacular architecture. Elevator is ok. Adequate terrace.

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7.7

"Delicious food"

Great food, especially desserts and snacks. So-so dining experience with OK prices and complaints about dining area tidiness. No good fish & seafood. Good side dishes. Poor vegetarian & vegan dishes. Beef dishes & steaks are all right.

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6.8

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast. Standard beverage prices. Free internet.

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4.4

"Beach is not so nice"

Beach is not so nice.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.9

"Fantastic service"

Friendly service with great management and waitstaff. Reception is OK, housekeeping good and service professional. Good shuttle service. Room service is perfect. Great concierge service. Hotel security is ok.

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8.6

"Great room"

Great views and big, clean, generally okay rooms. Great beds and decent A/C. Large, so-so bathroom. Poorly-maintained rooms with subpar furniture and TVs. Great shower.

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8.5

"Good internet service"

Good wifi quality. Free internet.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Standard beverage prices.

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7.7

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Elevator is ok. Unspectacular architecture.

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6.3

"Fairly good value for money"

Fairly good value for money. Normally priced food. High priced breakfast. Standard beverage prices. Free internet.

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5.1

"Ordinary pool"

Ordinary pool.

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9.7

"Great location"

Great location. Good shopping and sightseeing. Good car access, but so-so parking.

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8.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Good shuttle service. Room service is perfect.

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8.7

"Good internet service"

Good wifi quality.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Clean, large rooms with great beds but poor furnishing. Standard rooms with picturesque views. Large, so-so bathroom.

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8.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.0

"Great amenities"

Hotel buildings and kids facilities are excellent. Entrance area is ok.

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5.4

"Ordinary pool"

Ordinary pool.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Good internet service"

Good wifi quality.

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8.6

"Great room"

Reasonably clean, standard rooms with typical furnishings, but lovely views. Spacious rooms with excellent beds and average bathrooms.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Room service is perfect. Great concierge service. Good shuttle service.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Bar is awesome"

Bar is awesome.

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6.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.5

"Ordinary pool"

Ordinary pool.

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9.3

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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9.0

"Fantastic service"

Service is professional and friendly.

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8.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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8.4

"Clean"

Clean rooms.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great amenities"

Nice building.

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7.9

"Bar is awesome"

Bar is awesome.

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7.0

"Best value for money"

Fairly good value for money.

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