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Jen Penang (formerly Traders Hotel Penang)

  • hotel stars
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Magazine Road, 10300, Penang, Malaysia

Review score

Based on 2195 hotel review

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8.0

Location

9.6

740 reviews

Bar and Beverages

8.8

22 reviews

Service

8.7

674 reviews

Wellness Area

8.0

32 reviews

Food

8.0

152 reviews

Breakfast

7.7

145 reviews

WiFi

6.9

40 reviews

Comfort

6.0

241 reviews

Room

5.8

654 reviews

Vibe

4.2

347 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.7

"Fantastic service"

Service is professional and friendly. Average management, reception and housekeeping. Good shuttle service. Smooth booking process. Room service is perfect. Recreation staff is nice. Great concierge service.

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8.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.0

"Delicious food"

Menu is excellent with tasty food. Affordable restaurant with great snacks and desserts.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Regular internet service"

Average wifi quality. Free internet.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. Smallish bathrooms with okay A/C, but a lot of noise.

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5.8

"Room is all right"

Fairly maintained, spacious rooms with average cleanliness and fantastic views. Old rooms with poor furniture and TV's. Small rooms and poorly cleaned bathrooms. Decent beds and A/C.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Good for business people. Awesome for families. Good choice for a city trip.

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9.4

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.7

"Fantastic service"

Service is professional and friendly. Reception and management are fine. Good shuttle service.

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8.5

"Best value for money"

Best value for money.

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8.5

"Bar is awesome"

Bar is awesome.

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8.3

"Delicious food"

Delicious food.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Good internet service"

Good internet service. Average wifi quality.

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6.0

"Room is all right"

Rooms are moderately clean with average beds but old looking and poorly-maintained. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Spacious rooms with excellent views.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service.

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8.1

"Delicious food"

Delicious food.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Regular internet service"

Average wifi quality.

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5.1

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old rooms with lacking maintaince, furnishings, and bathroom cleanliness.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area.

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9.6

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.9

"Bar is awesome"

Bar is awesome.

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8.8

"Fantastic service"

Friendly service.

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8.1

"Best value for money"

Best value for money.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.6

"Regular internet service"

Regular internet service.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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5.1

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Outdated rooms and bathrooms not up to standard.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.4

"Great location"

Good location with shopping nearby but poor access to parking.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Best value for money"

Best value for money.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Room is all right"

Room cleanliness is acceptable. Outdated room with poor bathrooms and substandard furniture.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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