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12 STEEL ST , 02302, Newcastle, Australia

Review Score

Based on 1941 reviews

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7.3

Service

8.3

432 reviews

Beach

7.9

12 reviews

Location

7.8

439 reviews

Breakfast

6.3

71 reviews

Value for money

5.8

194 reviews

Room

5.7

664 reviews

Comfort

5.6

382 reviews

WiFi

5.6

73 reviews

Food

5.1

113 reviews

Pool

3.8

24 reviews

Vibe

3.5

133 reviews

Cleanliness

3.5

293 reviews

Amenities

2.6

122 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Friendly, excellent service from wait staff and reception, but less impressive housekeeping. Room service is average.

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7.9

"Beautiful beach"

Beautiful beach.

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7.8

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.8

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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5.7

"Room is all right"

Great beds in okay rooms. Poorly cleaned, older rooms with subpar TVs and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem. Average view.

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5.6

"Comfortable"

Relatively comfortable, with good beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.1

"Food is all right"

Complaints about dining experience with subpar desserts & fruits. Pricey, subpar menu. Bad snacks.

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3.8

"Pool should be renewed"

Pool in need of cleaning.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish. Suitable for solo travelers.

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3.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.7

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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6.2

"Comfortable"

Decently comfortable, spacious rooms with great beds. A bit too noisy and some complaints about the size of the bathrooms.

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6.1

"Breakfast is average"

Breakfast is average.

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6.1

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poorly maintained and cleaned rooms with poor furnishings and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.1

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.1

"Fantastic service"

Friendly service.

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7.8

"Great location"

Good location with shopping nearby but poor access to parking.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.7

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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5.3

"Room is all right"

Standard, large rooms with superb beds but substandard bathrooms.

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4.9

"Food could be better"

Food could be better.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.3

"Fantastic service"

Fantastic service.

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7.8

"Great location"

Great location.

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5.7

"Comfortable"

Relatively comfortable, with good beds.

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5.2

"Room is all right"

Great beds in okay rooms. Rooms could be cleaner.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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8.6

"Fantastic service"

Friendly service.

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7.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.0

"Room is all right"

Room needs to be improved.

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