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12 STEEL ST , 02302, Newcastle, Australia

Review Score

Based on 1458 reviews

heart

7.2

Beach

10.0

17 reviews

Service

8.6

396 reviews

Location

8.3

382 reviews

Breakfast

7.0

79 reviews

Comfort

6.2

314 reviews

Value for money

6.1

176 reviews

Food

5.4

112 reviews

WiFi

5.3

66 reviews

Room

5.1

553 reviews

Cleanliness

3.9

226 reviews

Pool

3.1

29 reviews

Amenities

3.1

119 reviews

Vibe

2.3

114 reviews

Wellness Area

0.8

6 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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8.6

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is average.

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8.3

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Comfortable"

Relatively comfortable, with good beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.1

"Fairly good value for money"

Fairly good value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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5.4

"Food is all right"

Dining is not great with untidy dining area and poor menu. Food a bit pricey, but alright snacks.

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5.3

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.1

"Room is all right"

Great beds in okay rooms. Older and poorly cleaned rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem. Average view. Good kitchenette.

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3.9

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.1

"Pool should be renewed"

Pool in need of cleaning.

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3.1

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Unspectacular architecture.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Stylish hotel.

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0.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.5

"Fantastic service"

Reception is average, but service is professional.

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7.8

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

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7.0

"Tasty breakfast"

Decent and moderately priced breakfast.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.5

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Pool should be renewed"

Pool should be renewed.

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2.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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8.4

"Fantastic service"

Friendly service and great reception.

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8.2

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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6.8

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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5.9

"Fairly good value for money"

Fairly good value for money. Free internet.

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5.4

"Room is all right"

Great beds in okay rooms. Inadequately cleaned and maintained rooms and bathrooms. Shower can be a problem.

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5.3

"Food is all right"

Food is all right.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Fantastic service"

Great service, especially at reception.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.3

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Vibe is not too good"

Vibe is not too good.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.3

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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