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9 RIVERSIDE QUAY , 03006, Melbourne, Australia

Review Score

Based on 4693 reviews

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8.5

Location

9.7

1857 reviews

Value for money

8.9

559 reviews

Service

8.8

1059 reviews

Breakfast

6.9

375 reviews

Room

6.1

1434 reviews

WiFi

4.7

175 reviews

Bar and Beverages

4.2

13 reviews

Wellness Area

2.9

11 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Close to public transport and the train. Convenient car access and well-priced parking. Close to business sites.

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8.9

"Best value for money"

Best value for money. Free internet. Fair breakfast prices.

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8.8

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception, but so-so housekeeping. Recreation staff is nice. Room service could have been improved. Smooth booking process.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.1

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Mediocre sized, poorly cleaned bathrooms. No views, poor furnishings and substandard room maintenance. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem. Good kitchenette.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Bar could improve"

Bar could improve.

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2.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Average parking. Affordable parking.

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9.0

"Best value for money"

Best value for money. Free internet.

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8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Recreation staff is nice.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Old but clean enough rooms, decent beds, and less clean bathrooms. Large rooms with nice kitchenettes. No views, and furniture is not great, with insufficient A/C. Shower can be a problem.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping.

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8.8

"Fantastic service"

Service is professional and friendly.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Comfortable"

Beds are decent and generally comfortable. Quiet rooms with insufficient A/C.

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6.4

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Guests had probelms with room cleanliness and maintenance, and complained about minibars. No views, and furniture is not great, with insufficient A/C. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.6

"Best value for money"

Best value for money. Free internet.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.6

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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5.0

"Room is all right"

Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C. Large, reasonably clean rooms and comfortable beds. Shower can be a problem.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.8

"Great location"

Great location.

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9.1

"Best value for money"

Best value for money.

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8.7

"Fantastic service"

Friendly service.

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7.0

"Clean"

Quite clean. Clean hotel facilities.

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6.8

"Comfortable"

Beds are decent and generally comfortable.

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6.2

"Room is all right"

Average rooms with standard beds.

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