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9 RIVERSIDE QUAY , 03006, Melbourne, Australia

Review Score

Based on 4549 reviews

heart

8.5

Location

9.7

1862 reviews

Service

9.0

1063 reviews

Value for money

8.7

585 reviews

Breakfast

7.1

357 reviews

Room

6.2

1442 reviews

WiFi

4.5

197 reviews

Wellness Area

2.0

8 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking. Close to business sites.

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9.0

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception, but so-so housekeeping. Recreation staff is nice. Smooth booking process. Room service could have been improved.

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8.7

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Clean, decent rooms with okay beds and TVs. Small rooms and poorly cleaned bathrooms. Old, badly-maintained rooms with poor views. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great location"

Excellent location and well priced parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Recreation staff is nice.

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8.9

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Room is all right"

A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. So-so beds and decent, big rooms. Rooms have no view and bathrooms could use better cleaning. Shower can be a problem.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Tasty breakfast"

Decent and moderately priced breakfast.

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6.6

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Guests had probelms with room cleanliness and maintenance, and complained about minibars. No views, and furniture is not great, with insufficient A/C. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.4

"Best value for money"

Best value for money. Free internet.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.6

"Comfortable"

Beds moderately comfortable and rooms not too noisy, but A/C is poor.

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5.2

"Room is all right"

Rooms are quite clean and beds are standard. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.7

"Great location"

Great location.

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8.7

"Best value for money"

Best value for money.

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8.5

"Fantastic service"

Friendly service.

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6.1

"Room is all right"

Average rooms with standard beds.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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