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Theodor-Neubauer-Str. 29, 98559, Oberhof, Germany

Review Score

Based on 2312 reviews

heart

6.8

Location

8.8

341 reviews

Breakfast

8.5

519 reviews

Service

5.7

645 reviews

WiFi

5.7

41 reviews

Room

4.4

766 reviews

Comfort

4.2

339 reviews

Cleanliness

3.6

342 reviews

Vibe

3.3

241 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Average parking. Near city centre. Affordable parking. Not many options for shopping.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.7

"Service is adequate"

Reception and restaurant are OK, but service isn't always professional. Great childcare and friendly service. Room service could have been improved. Housekeeping and management are lacking. Recreation staff is ok. Booking process is sufficient.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.4

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds. Small rooms and poorly cleaned bathrooms. Great views from small, old rooms. Kitchenette, minibar, A/C and furniture not great quality. Nice TV. Shower can be a problem.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is fairly plain.

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8.8

"Great location"

Great location with good parking availability.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Service is adequate"

Friendly but unprofessional service, and complaints about housekeeping. Service at reception and in restaurant are okay. Room service could have been improved. Recreation staff is ok.

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4.8

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms and poorly cleaned bathrooms. Okay-sized rooms with good views. Nice TV. Shower can be a problem.

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4.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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4.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Hotel grounds need more attention. Outdoor sports facilities are ok.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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8.5

"Great location"

Great, central location, and okay parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Acceptable menu with average desserts.

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5.2

"Service is adequate"

Friendly but unprofessional service, and complaints about housekeeping. Service at reception and in restaurant are okay. Recreation staff is ok. Room service could have been improved. Booking process should be better organized.

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4.1

"Room needs to be improved"

Rooms okay sized, but poorly cleaned with subpar beds. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Small rooms and poorly cleaned bathrooms. Nice TV. Shower can be a problem.

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4.0

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

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3.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Great location"

Great location.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.8

"Service is adequate"

Decent reception, with friendly but unprofessional staff.

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4.7

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.3

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Excellent views, but some issues with beds and room maintenance.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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