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502 TUNNEL MOUNTAIN ROAD , TIL 1B1, Banff, Canada

Review Score

Based on 1839 reviews

heart

7.9

Service

8.7

380 reviews

Location

8.3

421 reviews

Room

6.2

844 reviews

WiFi

4.7

36 reviews

Cleanliness

4.0

223 reviews

Vibe

3.9

149 reviews

Breakfast

3.8

12 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Good shuttle service.

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8.3

"Great location"

Good location, close to public transport. Good shopping, and reasonably central location. Parking is rare. Restaurants & bars in the area are ok.

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6.2

"Room is all right"

Decent, but old rooms with okay beds and poor furniture. Poorly maintained and cleaned rooms with substandard A/C. Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Acceptable TV's and kitchenettes. Great shower.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.5

"Great location"

Good location, close to public transport. Good shopping, and reasonably central location. Parking is rare.

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7.0

"Rather comfortable"

Beds are decent and generally comfortable. Spacious, peaceful rooms.

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6.7

"Room is all right"

Average rooms, poorly cleaned and maintained. Old rooms with problems in furnishing and bathroom cleanliness. Beds and kitchenettes are so-so. Large rooms with beautiful balconies and charming views. Great shower.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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5.5

"Food is all right"

Food is all right.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Medium distance to city centre.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Kitchenette is acceptable.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Fantastic service"

Fantastic service.

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8.2

"Great location"

Great location.

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6.7

"Comfortable"

Beds are decent and generally comfortable.

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6.1

"Room is all right"

Average rooms with standard beds.

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