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Jln. Hang Lekiu, Nongsa, 29465, BATAM, Indonesia

Review Score

Based on 1218 reviews

heart

7.3

Service

7.8

382 reviews

Location

7.2

211 reviews

Beach

6.8

146 reviews

Room

6.2

429 reviews

Breakfast

4.9

74 reviews

Food

4.8

225 reviews

WiFi

4.5

72 reviews

Value for money

4.4

154 reviews

Cleanliness

3.6

163 reviews

Bar and Beverages

0.7

6 reviews

100% Verified Real Reviews

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7.8

"Fantastic service"

Service staff are great but the reception is lacking. Somewhat professional service, okay management, but subpar housekeeping. Recreation staff is ok. Good shuttle service. Room service could have been improved.

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7.2

"Great location"

Good location, close to public transport. Shopping isn't great, but beach is nearby. City centre is hard to reach.

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6.8

"Reasonable beach"

Reasonable beach. Beach needs a clean. Good beach sports.

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6.2

"Room is all right"

Average rooms, with okay balconies. Great views from spacious but poorly maintained rooms with poor A/C. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu is adequate. Seafood, desserts and fruits were delicious.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Internet is affordable.

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3.6

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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0.7

"Bar could improve"

Bar could improve.

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8.1

"Fantastic service"

Good, reasonably professional service, and standard reception. Recreation staff is ok.

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7.1

"Great location"

Great location. Close to the beach, but not the city centre.

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6.7

"Reasonable beach"

Reasonable beach. Beach needs a clean.

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6.4

"Room is all right"

Big enough rooms with awesome views. Poorly maintained and cleaned rooms. Outdated rooms with below average beds and A/C. Bathrooms are large but with substandard cleaning.

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4.7

"Food could be better"

Food is unimpressive and pricey. Menu is adequate.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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7.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.9

"Reasonable beach"

Reasonable beach.

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6.9

"Location is ok"

Location is ok.

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6.4

"Ordinary amenities"

Great grounds and decent buildings.

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6.0

"Room is all right"

Big enough rooms with awesome views. Poorly cleaned and maintained rooms with poor beds and bathrooms.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.5

"Food could be better"

Food could be better.

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4.2

"Value for money could be better"

Value for money could be better. Internet is affordable.

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3.2

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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7.8

"Fantastic service"

Friendly service.

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7.3

"Great location"

Great location.

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5.8

"Room is all right"

Room is all right.

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