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Jln. Hang Lekiu, Nongsa, 29465, BATAM, Indonesia

Review Score

Based on 1266 reviews

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7.5

Service

7.4

357 reviews

Location

6.8

202 reviews

Amenities

5.7

153 reviews

Room

5.5

415 reviews

Wellness Area

5.0

30 reviews

Breakfast

4.3

88 reviews

Food

4.3

228 reviews

Value for money

3.9

154 reviews

Cleanliness

3.9

167 reviews

WiFi

3.2

62 reviews

Bar and Beverages

1.1

10 reviews

100% Verified Real Reviews

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7.4

"Fantastic service"

Friendly service, but poorly rated management. Service is relatively professional, but reception and housekeeping are not great. Good shuttle service. Recreation staff could be nicer. Room service could have been improved.

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6.8

"Location is ok"

Location is ok. Close to the beach, but not the city centre. Not many options for shopping. Close to public transport.

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5.7

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Great hotel grounds and outdoor sports facilities. Elevator in need of updating.

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5.5

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Poorly furnished with bad TV's and balconies. Shower was ok.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu is adequate. Seafood, desserts and fruits were delicious.

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3.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Internet is affordable.

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3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.1

"Bar could improve"

Bar could improve.

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7.2

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.6

"Location is ok"

Location is ok. Close to the beach, but not the city centre.

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6.5

"Reasonable beach"

Reasonable beach. Beach needs a clean.

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5.8

"Ordinary amenities"

Great grounds and decent buildings.

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5.7

"Room is all right"

Big enough rooms with awesome views. Poorly cleaned and maintained rooms with uncomfortable beds and inadequate A/C. Old rooms and poorly cleaned bathrooms.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.2

"Food could be better"

Food is unimpressive and pricey. Menu is adequate.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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7.2

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.0

"Great location"

Great location.

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6.9

"Reasonable beach"

Reasonable beach.

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5.5

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.2

"Room is all right"

Big enough rooms with awesome views. Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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4.4

"Food could be better"

Food could be better.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Value for money could be better"

Value for money could be better.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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7.1

"Fantastic service"

Fantastic service.

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4.9

"Room needs to be improved"

Room needs to be improved.

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