Based on 1232 reviews
Friendly service, especially in the restaurant. Service is relatively professional, but reception and housekeeping are not great. Recreation staff is ok. Room service is average.
Good location, close to public transport. Shopping isn't great, but beach is nearby. Good sightseeing nearby, but far from downtown. Accessibility by car can be a challenge.
Average but big rooms with wonderful views, and okay beds. Untidy, outdated, badly-maintained rooms with bad minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower was ok.
Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating.
Expensive but decent WiFi. Wifi quality could be improved.
Breakfast is average.
Dining is not great with untidy dining area and poor menu. Pricey food but great desserts. Delicious fish & seafood.
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.
Value for money could be better. Food is a bit overpriced. Relatively high internet cost.
Bar could improve.
Friendly, acceptably professional service.
Passably comfortable with mediocre beds and A/C. Spacious, peaceful rooms.
Location is ok.
Average but big rooms with wonderful views, and okay beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C.
Great grounds and decent buildings.
Breakfast can be improved.
Food and menu are not highly reviewed. Food is a bit overpriced.
Rooms could be cleaner. Hotel facilities could use a good clean.
Complaints about WiFi.
Value for money could be better. Food is a bit overpriced.
Service is welcoming but the reception is subpar.
Hotel buildings are substandard but amenities are OK.
Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.
Wifi quality could be improved.
Food could be better.
Value for money could be better.
Rooms could be cleaner.
Room needs to be improved.