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Jln. Hang Lekiu, Nongsa, 29465, BATAM, Indonesia

Review Score

Based on 1232 reviews

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7.6

Service

7.4

360 reviews

Location

7.0

194 reviews

Room

6.4

419 reviews

Amenities

6.0

154 reviews

WiFi

5.9

54 reviews

Breakfast

5.1

108 reviews

Food

4.3

215 reviews

Cleanliness

3.9

150 reviews

Value for money

3.8

149 reviews

Bar and Beverages

1.1

15 reviews

100% Verified Real Reviews

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7.4

"Fantastic service"

Friendly service, especially in the restaurant. Service is relatively professional, but reception and housekeeping are not great. Recreation staff is ok. Room service is average.

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7.0

"Great location"

Good location, close to public transport. Shopping isn't great, but beach is nearby. Good sightseeing nearby, but far from downtown. Accessibility by car can be a challenge.

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6.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Untidy, outdated, badly-maintained rooms with bad minibars. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower was ok.

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6.0

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating.

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5.9

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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5.1

"Breakfast is average"

Breakfast is average.

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4.3

"Food could be better"

Dining is not great with untidy dining area and poor menu. Pricey food but great desserts. Delicious fish & seafood.

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3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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1.1

"Bar could improve"

Bar could improve.

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7.4

"Fantastic service"

Friendly, acceptably professional service.

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6.9

"Comfortable"

Passably comfortable with mediocre beds and A/C. Spacious, peaceful rooms.

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6.9

"Location is ok"

Location is ok.

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6.3

"Reasonable beach"

Reasonable beach.

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6.2

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C.

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6.1

"Ordinary amenities"

Great grounds and decent buildings.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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7.1

"Great location"

Great location.

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7.0

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.6

"Reasonable beach"

Reasonable beach.

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5.7

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.6

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.3

"Food could be better"

Food could be better.

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3.9

"Value for money could be better"

Value for money could be better.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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7.0

"Fantastic service"

Fantastic service.

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4.9

"Room needs to be improved"

Room needs to be improved.

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