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University Apartment

  • hotel stars
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16 Willison Square , M5T1E8, Toronto, Canada

Review score

Based on 850 hotel review

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5.6

Location

8.2

168 reviews

WiFi

4.8

27 reviews

Service

4.5

143 reviews

Amenities

4.1

61 reviews

Room

3.9

268 reviews

Comfort

3.4

157 reviews

100% Verified Real Reviews

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8.2

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.5

"Service could be improved"

Problems with management professionalism. Friendly service, but substandard housekeeping and reception.

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4.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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3.9

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small but relatively clean bathrooms. Old, cramped rooms with poor minibars. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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3.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.4

"Great location"

Great location.

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4.6

"Service could be improved"

Complaints about quality and professionalism of management and reception. Service is relatively friendly.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Poorly maintained kitchenettes and rooms, with subpar A/C. Rooms are reasonably clean, but small, with uncomfortable beds. Bathrooms are not great, but moderately clean.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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8.4

"Great location"

Great location. Near to downtown with good options for sightseeing.

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5.0

"Regular internet service"

Regular internet service.

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4.2

"Service could be improved"

Service and reception staff are unprofessional, but quite friendly.

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3.5

"Room needs to be improved"

Cramped rooms with bad beds and substandard A/C. Cleanliness is lacking in rooms and bathrooms.

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3.1

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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8.0

"Great location"

Great location.

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4.3

"Service could be improved"

Guests complain about reception and service professionalism.

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3.5

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms. Small rooms with complaints about beds and bathrooms.

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3.2

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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