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16 Willison Square , M5T1E8, Toronto, Canada

Review Score

Based on 856 reviews

heart

5.4

Location

8.3

194 reviews

Breakfast

7.9

7 reviews

WiFi

5.5

25 reviews

Service

3.3

134 reviews

Vibe

2.7

24 reviews

Room

2.6

283 reviews

Amenities

2.6

72 reviews

Comfort

2.4

183 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle. Standard parking prices.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.5

"Regular internet service"

Average wifi quality.

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3.3

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Good enough management and very friendly staff. Hotel security can be an issue.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Room needs to be improved"

Complaints about room size, bathrooms, TVs, and maintenance. Small but relatively clean bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Room cleanliness is acceptable. Shower can be a problem.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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8.4

"Great location"

Great location.

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7.5

"Best value for money"

Best value for money.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Service could be improved"

Complaints about reception service. Friendly service.

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2.5

"Room needs to be improved"

Cramped, poorly maintained rooms with inadequate beds and A/C. Bathrooms are not great, but moderately clean.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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8.4

"Great location"

Great location.

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7.6

"Best value for money"

Best value for money.

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3.2

"Service could be improved"

Guests complain about reception and service professionalism.

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2.8

"Vibe is not too good"

Vibe is not too good.

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2.7

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Room cleanliness is acceptable.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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8.1

"Great location"

Great location.

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3.2

"Service could be improved"

Service could be improved.

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2.3

"Room needs to be improved"

Cramped, poorly maintained rooms with inadequate beds and A/C.

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2.2

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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