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Hotel - Review and Rate

Review Score
Based on 910 hotel reviews

heart_hoteldetailed

4.3

Location

7.4

Service

5.7

Breakfast

3.4

Comfort

3.2

WiFi

3.0

Room

2.8

Cleanliness

2.0

Vibe

2.0

Food

1.6

Amenities

1.4

UNIVERSITY HOTEL AND SUITES

UNIVERSITY HOTEL AND SUITES

3614 EUCLID AVENUE, 44115, Cleveland, United States of America

Rating: 4.3 out of 10 (910 Reviews)

100% Verified Real Reviews

7.4

Great location

  • Great location.
  • Parking is good and affordable.
  • Near the city centre and great nearby nightlife.
  • Not many options for shopping.

5.7

Service is adequate

  • Guests complain about the professionalism of the staff and management.
  • Service is friendly enough, with acceptable reception staff.

3.4

Breakfast can be improved

  • Breakfast affordable but not highly reviewed.

3.2

More comfort would be nice

  • Poor beds, with complaints about A/C and noise.
  • Spacious rooms.

3.0

Complaints about WiFi

  • Wifi quality could be improved.

2.8

Room needs to be improved

  • Big rooms with nice views, yet somewhat old and neglected.
  • Problems with bathroom cleanliness, furnishing, and kitchenettes.
  • Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C.
  • Shower can be a problem.

2.0

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

2.0

Vibe is not too good

  • Vibe is not too good.
  • Hotel could use some updating.
  • Atmosphere could be friendlier.
  • Entrance area is not particularly attractive.

1.6

Food could be better

  • Food could be better.

1.4

Amenities are not the best

  • Older facilities and unpleasant entrance area.
  • Elevator in need of updating.

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UNIVERSITY HOTEL AND SUITES