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Hotel - Review and Rate

Review Score
Based on 1263 hotel reviews

heart_hoteldetailed

5.1

Location

7.9

Bar

7.7

Service

6.8

Room

4.0

Vibe

2.8

WiFi

2.8

Cleanliness

2.2

Amenities

1.7

Breakfast

1.7

UNIVERSITY HOTEL AND SUITES

UNIVERSITY HOTEL AND SUITES

3614 EUCLID AVENUE, 44115, Cleveland, United States of America

Rating: 5.1 out of 10 (1263 Reviews)

100% Verified Real Reviews

7.9

Great location

  • Great location.
  • Parking is good and affordable.
  • Near city centre with great sightseeing and nearby restaurants.
  • Not many options for shopping.

7.7

Bar is awesome

  • Bar is awesome.
  • Good bar service.
  • Standard beverage prices.

6.8

Service is adequate

  • Guests complain about reception, housekeeping, and general professionalism.
  • Friendly bar staff, but poorly rated management.

4.0

Room needs to be improved

  • Outdated rooms with complaints about minibars, A/C, and cleanliness.
  • Spacious rooms with great views, but poor maintenance and subpar beds.
  • Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great.
  • Shower can be a problem.

2.8

Vibe is not too good

  • Atmosphere not particularly friendly, giving poor vibes.
  • Hotel could use some updating.
  • Entrance area is not particularly attractive.
  • Hotel could be more stylish.

2.8

Complaints about WiFi

  • Wifi quality could be improved.

2.2

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

1.7

Amenities are not the best

  • Older facilities and unpleasant entrance area.
  • Elevator in need of updating.
  • Architecture not so nice.

1.7

Breakfast can be improved

  • Breakfast is reasonably priced, but not exceptional.

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UNIVERSITY HOTEL AND SUITES