cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

1-4-31, Oji, 525-0032, Kusatsu-shi, Japan

Review Score

Based on 558 reviews

heart

7.5

Breakfast

9.2

149 reviews

Location

8.8

174 reviews

Service

8.1

114 reviews

Room

6.2

170 reviews

WiFi

5.8

9 reviews

Comfort

4.5

93 reviews

Vibe

3.7

42 reviews

100% Verified Real Reviews

grey circle

9.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.8

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Parking is rare.

grey circle

8.1

"Fantastic service"

Great, professional service from reception and housekeeping. Booking process should be better organized.

grey circle

6.2

"Room is all right"

Guests complained about the bathrooms and room sizes. Well-appointed and clean rooms with excellent beds. Rooms need updating with bad TV's and A/C.

grey circle

5.8

"Regular internet service"

Regular internet service.

grey circle

4.5

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

grey circle

3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good choice for a city trip.

grey circle

9.2

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Great location"

Great location near lots of shopping. Train station is close.

grey circle

8.1

"Fantastic service"

Fantastic service.

grey circle

6.3

"Room is all right"

Rooms clean, and moderately well-maintained. Bathroom could be optimized.

grey circle

5.3

"Ordinary amenities"

Amenities and facilities adequate but in need of updating.

grey circle

4.4

"More comfort would be nice"

More comfort would be nice.

grey circle

3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.4

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Great location"

Great location near lots of shopping. Train station is close.

grey circle

7.8

"Fantastic service"

Friendly service and great reception.

grey circle

7.7

"Clean"

Clean rooms.

grey circle

7.6

"Best value for money"

Best value for money.

grey circle

6.3

"Room is all right"

Guests complained about the bathrooms and room sizes. Clean and well kept up rooms with superb beds.

grey circle

4.5

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

grey circle

4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

grey circle

9.4

"Tasty breakfast"

Tasty breakfast.

grey circle

8.8

"Great location"

Great location near lots of shopping.

grey circle

8.3

"Fantastic service"

Friendly service and great reception.

grey circle

8.2

"Clean"

Clean.

grey circle

6.2

"Room is all right"

Small, but acceptable, rooms.

grey circle

4.7

"More comfort would be nice"

Small and uncomfortable rooms.

grey circle

9.0

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Great location"

Great location.

grey circle

7.9

"Fantastic service"

Fantastic service.

grey circle

7.3

"Best value for money"

Best value for money.

grey circle

5.7

"Room is all right"

Room is all right.

Upload your photos

Browse Urban Hotel Kusatsu traveller photo gallery

Photos from travellers