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Urban Hotel Kusatsu

  • hotel stars
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1-4-31, Oji, 525-0032, Kusatsu-shi, Japan

Review score

Based on 528 hotel review

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7.6

Breakfast

9.3

134 reviews

Location

8.8

184 reviews

Cleanliness

8.5

48 reviews

Service

7.6

126 reviews

WiFi

7.3

10 reviews

Room

6.0

165 reviews

Amenities

4.2

41 reviews

Comfort

4.1

97 reviews

Vibe

3.0

39 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.5

"Clean"

Clean hotel facilities. Clean rooms.

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7.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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7.3

"Good internet service"

Good wifi quality.

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6.0

"Room is all right"

Guests complained about the bathrooms and room sizes. Well-appointed and clean rooms with excellent beds. Rooms are older, with low rated A/C, TV's and kitchenettes.

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4.2

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

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4.1

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Good choice for a city trip.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location near lots of shopping. Train station is close.

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7.1

"Fantastic service"

Friendly service and great reception.

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6.1

"Room is all right"

Guests complained about the bathrooms and room sizes. Clean and well kept up rooms with superb beds.

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4.4

"More comfort would be nice"

Beds are good but rooms are small, noisy, with complaints about comfort.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location near lots of shopping. Train station is close.

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8.8

"Clean"

Clean rooms.

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8.3

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Fantastic service.

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6.3

"Room is all right"

Rooms are alright, but bathrooms are not great. Clean and well-maintained rooms.

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4.4

"More comfort would be nice"

More comfort would be nice.

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3.7

"Amenities are not the best"

Facilities in need of refurbishment.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location near lots of shopping. Train station is close.

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8.7

"Clean"

Clean.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Room is all right"

Small, but acceptable, rooms.

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4.4

"Amenities are not the best"

Amenities are not the best.

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4.3

"More comfort would be nice"

Small and uncomfortable rooms.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location, close to the train station.

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8.5

"Delicious food"

Delicious food.

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7.7

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Fantastic service.

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5.6

"Room is all right"

Room is all right.

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