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Callao 2947 , 7550293, Santiago, Chile

Review Score

Based on 1172 reviews

heart

8.0

Location

9.7

227 reviews

Service

7.0

174 reviews

WiFi

5.5

36 reviews

Breakfast

4.9

197 reviews

Room

4.8

336 reviews

Food

2.7

62 reviews

Cleanliness

2.4

56 reviews

Amenities

2.0

58 reviews

Vibe

1.8

66 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great. Close to public transport.

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7.0

"Fantastic service"

Reception and service are alright. Service generally professional but some complaints about housekeeping.

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5.5

"Regular internet service"

Average wifi quality.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Awesome balconies and views, and comfortable beds. Shower can be a problem.

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2.7

"Food could be better"

Poorly rated food, particularly desserts. Side dishes are all right.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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1.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain. Good for traveling with friends. Good choice for a city trip.

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9.7

"Great location"

Good location, close to public transport. Accessible parking.

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7.0

"Fantastic service"

Service generally professional but some complaints about housekeeping.

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6.5

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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5.2

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Kitchenettes and A/C are inadequate.

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5.1

"Regular internet service"

Average wifi quality.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Food could be better"

Food could be better.

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2.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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6.3

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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4.7

"Room needs to be improved"

Average sized but overall poor rooms.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Food could be better"

Food could be better.

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9.7

"Great location"

Great location.

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7.0

"Fantastic service"

Fantastic service.

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5.3

"Regular internet service"

Regular internet service.

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4.7

"Room needs to be improved"

Room needs to be improved.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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